Renee Johnson
Fremont,NE
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
18
18
years of professional experience
Work History
Acquisitions Coordinator
NEI Global Relocation
12.2019 - 02.2024
- Managed project timelines for acquisition of homes for relocating employees, ensuring milestones were met and deadlines were adhered to.
- Entered data, reviewed daily/weekly reports.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Escrow Assistant
Bank Of The West
07.2016 - 12.2019
- Ensured timely payment of insurance and tax accounts for escrowed mortgages.
- Enhanced client satisfaction by delivering timely and accurate escrow services.
- Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
Consumer Loan Processor
Bank Of The West
11.2005 - 07.2017
- Managed a high volume of loan applications, prioritizing tasks efficiently to meet deadlines consistently.
- Improved customer satisfaction by providing timely updates on loan applications and addressing concerns promptly.
- Collaborated with underwriters to expedite loan approvals while maintaining compliance with regulatory guidelines.
- Coordinated effectively with third-party vendors such as appraisers or title companies for seamless transactions.
Education
Bachelor of Arts - English
University of Nebraska - Lincoln
Lincoln, NE05.1991
Skills
- Business Administration
- Information Collection
- Data Entry
- Customer Service
- Document Management
Timeline
Acquisitions Coordinator
NEI Global Relocation
12.2019 - 02.2024
Escrow Assistant
Bank Of The West
07.2016 - 12.2019
Consumer Loan Processor
Bank Of The West
11.2005 - 07.2017
Bachelor of Arts - English
University of Nebraska - Lincoln
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