Renee’ Martin
Plano,Texas
Summary
Accomplished Flight Attendant offering almost 2 years in domestic and international private charter airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
31
31
years of professional experience
Work History
Flight Attendant
RVR Aviation (contract)
Ft Worth , Texas
2020.12 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Owner / Stylist
Self-employeed
Plano , Texas
2012.09 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Cosmetologist
French Quarter Barber Shop
Plano , TX
2009.01 - 2012.09
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Receptionist
Fangman And Company CPA
Dallas , Texas
1997.01 - 2008.10
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Stylist
The Grooming Room
Dallas , TX
1989.03 - 1993.05
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
Education
High School Diploma -
Winnsboro High School
Winnsboro, TXCosmetology
National Beauty College
Garland, TXBiology,Psychology, Microsoft Office And Quickbook
Collin County Community College District
Plano, TXFAA Certification
RVR Aviation
Ft.Worth 12.2020
Skills
- Pre-Flight Briefings
- Ticket Checks
- Aircraft Safety Checks
- Adult AED and CPR
- Emergency Procedures Knowledge
- Emergency Situations Management
- Evacuation Procedures
- Regulation and Compliance Monitoring
- Fire Extinguishers
- Baggage Handling
- Passenger Documentation
- Safety Regulation Compliance
- Guest Satisfaction
- Beverage Service
- Safety Demonstrations
- Food and Beverage Knowledge
- Flight Crew Coordination
Timeline
Flight Attendant
RVR Aviation (contract)
2020.12 - Current
Owner / Stylist
Self-employeed
2012.09 - Current
Cosmetologist
French Quarter Barber Shop
2009.01 - 2012.09
Receptionist
Fangman And Company CPA
1997.01 - 2008.10
Stylist
The Grooming Room
1989.03 - 1993.05
High School Diploma -
Winnsboro High School
Cosmetology
National Beauty College
Biology,Psychology, Microsoft Office And Quickbook
Collin County Community College District
FAA Certification
RVR Aviation
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