Renee Meade
Bank of America
New Castle,DE
16
years of professional experience
Detail-oriented AML Investigations Analyst skilled in suspicious activity reporting and transaction monitoring. Committed to ensuring compliance and fostering teamwork to enhance organizational integrity.
Work History
AML Investigations Analyst
2 Years 9 Months- Analyzed transaction patterns using advanced analytics tools to identify potential money laundering schemes.
- Conducted thorough investigations of suspicious activities to ensure compliance with AML regulations.
- Collaborated with law enforcement agencies to provide detailed reports on high-risk cases.
- Documented findings and prepared comprehensive investigation summaries for internal review and reporting purposes.
Prepaid Debit Card Claims
1 Year- Demonstrated self-motivation by independently managing multiple projects in a timely manner.
- Thrived in fast-paced environments by adapting quickly to changing priorities and demands.
- Executed tasks independently while also contributing to team projects through collaboration.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Preferred Consumer Debit Card Services
6 Years 7 Months- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Adapted work schedule to include night, weekend, and holiday shifts across, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Customer Service Representative
1 Year 1 Month- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed complex account issues, ensuring timely resolutions and adherence to compliance standards.
- Balanced ATM machine daily.
- Took loan applications and performed closings on approved loans.
- Opened new accounts and Safety Box accounts.
Customer Service and Teller
4 Years 4 Months- Assisted customers in navigating banking products and services, enhancing overall satisfaction.
- Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
- Maintained cash drawer accuracy through diligent tracking of transactions and daily reconciliations.
- Collaborated with head teller to streamline transaction processes, increasing operational efficiency.
Education
No Degree - Financing
Skills
Due diligence enhancement
Activity reporting
Transaction oversight
Client risk assessment
Identity verification
Sanctions review
Secrecy compliance
Investigation methods
AML compliance
Regulatory training
Collaborative projects
Critical thinking
Team building
Analytical thinking
Timeline
AML Investigations Analyst
Bank of America
01.2024 - CurrentRead More
Prepaid Debit Card Claims
Bank of America
01.2023 - 01.2024Read More
Preferred Consumer Debit Card Services
Bank of America
06.2016 - 01.2023Read More
Customer Service Representative
Santander Bank Us
02.2015 - 03.2016Read More
Customer Service and Teller
PNC Bank
04.2010 - 08.2014Read More
Liberty University
No Degree from Financing
Read More
Consumer Client Services All Star Award - Q2 and Q4
Demonstrated what it means to deliver exceptional client care by doing things the right was, with integrity and focus on our clients' best interest, you have a direct impact in making the financial lives of clients better with every interaction.