Operations Manager with a strong background in office management and team oversight. Successfully implemented ERP systems, enhancing operational efficiency and data accuracy. Focused on optimizing workflows and fostering collaboration, while ensuring compliance with operational standards.
Overview
7
7
years of professional experience
Work History
Operations Manager
NexGen Fleet Solutions LLC
Bloomsburg, PA
02.2020 - Current
Oversaw implementation of new ERP system, streamlining operations and enhancing data accuracy
Implemented new software systems for project management, resulting in improved team collaboration and productivity
Managed daily office operations, scheduling appointments and coordinating meetings to ensure smooth workflow
Conducted performance evaluations for team members, delivering feedback for improvement and acknowledging achievements
Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
Developed and implemented efficient filing systems to improve document organization and retrieval
Service Coordinator
A Bridge to Independence
Middletown, PA
03.2024 - 04.2025
Coordinated social service programs, enhancing service delivery and client satisfaction
Assessed client needs through interviews and evaluations, creating personalized care plans for each individual
Provided counseling and support to clients dealing with homelessness, addiction, and mental health challenges, facilitating access to essential services
Collaborated with a multidisciplinary team including social workers, psychologists, and healthcare professionals to develop comprehensive treatment plans
Developed partnerships with community organizations to broaden resources and support for clients
Advocated for clients' rights by connecting them with legal aid services or assisting in navigating the legal system
Organized workshops and educational sessions on topics such as job readiness skills, financial literacy, or parenting techniques
Office Manager
HELPING HANDS HOME HEALTH
Williamsport, PA
11.2023 - 04.2024
Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
Implemented new software systems for project management, resulting in improved team collaboration and productivity
Developed and implemented efficient filing systems, enhancing document organization and retrieval speed
Coordinated office moves and renovations, minimizing downtime and ensuring continuity of workflow
Maintained confidential employee records, ensuring compliance with privacy regulations
Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
Prepared reports on office expenses and budget variances, providing insights for senior management review
Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment