Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Renee Muldowney

San Francisco

Summary

Dynamic Senior Principal Technical Program Manager at Okta with a proven track record in program management and strategic planning. Expert in driving complex data integration initiatives and fostering cross-functional leadership, delivering transformative solutions that enhance operational efficiency and stakeholder engagement. Recognized for establishing governance frameworks that ensure successful project execution.

Overview

10
10
years of professional experience
2
2
Certifications

Work History

Senior Principal Technical Program Manager

Okta
San Francisco
01.2023 - 01.2025
  • Directed enterprise program delivery across Auth0 and Okta TDI organizations, aligning execution across Salesforce, Boomi (EDI/iPaaS), NetSuite, Stripe, Anaplan, and Snowflake to enhance sales and revenue operations, finance, and analytics platforms.
  • Led cross-functional planning and dependency management across engineering, data, GTM operations, finance, security, and vendors, ensuring coordinated delivery of complex, multi-platform integrations.
  • Established program governance, execution cadence, and RAID management, providing executive-level visibility into progress, risks, and dependencies.
  • Partnered with architecture and engineering leadership to drive scalable, secure integration and data strategies, resolving blockers and accelerating delivery of business-critical capabilities.
  • Oversaw end-to-end program delivery for migration of Salesforce Customer Support case workflows, aligning cross-functional teams to ensure service continuity during transition.
  • Coordinated case data migration activities, ensuring structured validation of customer records, historical cases, SLAs, entitlements, and workflow automations.
  • Managed execution across Customer Support Operations, Salesforce engineering, and data teams to uphold case lifecycle integrity and support agent productivity.

Data, Integration & Automation Portfolio Manager

Salesforce
10.2021 - 10.2023
  • Managed a $16M+ enterprise portfolio that included eight strategic data and integration initiatives.
  • Orchestrated enterprise portfolio intake and prioritization process aligned to executive long range planning cycles, enhancing Salesforce leadership's ability to effectively prioritize and fund initiatives.
  • Directed multi-year enterprise Master Data Management (MDM) vendor RFP engagement with Salesforce Data 360 and Deloitte partners, obtaining CDO and CTO approval for a 3-year, $3.2M transformation program that streamlined data management.
  • Delivered enterprise Tableau Cloud platform in collaboration with cross-functional business units, establishing security controls, data ingestion, and access governance to enhance data accessibility.

Data Platforms and Services Portfolio and Program Manager

Servicenow
Santa Clara
06.2019 - 09.2021
  • Managed cross-vertical analytics portfolio built on Tableau, Snowflake, and Informatica MDM, enabling 50%+ of Sales CPQ transformation.
  • Managed cross-functional data and analytics programs, enhancing Tableau reporting, migrating SAP HANA to Snowflake, and improving Master Data Management platforms.
  • Collaborated with Data & Analytics VP to lead Steering Committees, QBRs, and weekly portfolio reviews for Sales, Marketing, Finance, Customer Success, Product Engineering, and AI/Predictive Analytics portfolios.
  • Led team of six TPMs in executing global Agile data management programs, ensuring alignment with organizational goals.

Enterprise PMO Principal Program Manager

Bank of the West
San Ramon
09.2016 - 06.2019
  • Led Enterprise PMO reporting and governance for $42M Master Data Management program, aligning it with Sales and Servicing Know Your Customer (KYC) transformation objectives.
  • Directed multi-year MDM platform implementation, ensuring publication of trusted Contact, Account, and Product data to enhance Sales and Customer Support banking technologies.
  • Aligned compliance, technology, and business stakeholders to drive cross-functional enterprise readiness and KYC transformation.
  • Managed five program managers to deliver enterprise data services encompassing data quality, enrichment, standardization, publication, and reporting.
  • Defined a strategic data delivery roadmap focused on regulatory readiness.

Implementation Program Manager

Advent Software
02.2015 - 12.2015
  • Led ServiceNow rollout across Facilities, IT, and HR, overseeing planning, training, and adoption using Agile delivery framework to ensure smooth transitions.
  • Delivered Gainsight CRM integration with Salesforce, empowering Customer Success teams to proactively manage outreach and client relationships.
  • Managed cross-functional enterprise platform deployments of Gainsight CRM and ServiceNow, enhancing collaboration among teams.

Education

MBA -

University of San Francisco
San Francisco, CA

Bachelor of Arts -

Brandeis University
Waltham, MA

Technical Project Management Certification

University of California Berkeley Extension
Berkeley, CA

Digital Transformation Playbook

Stanford University Graduate School of Business

Skills

  • Program management
  • Data integration
  • Strategic planning
  • Cross-functional leadership
  • Governance frameworks
  • Stakeholder management

Websites

Certification

Agile: Certified Scrum Product Owner Scrum Alliance Credential User ID: 000275536

Timeline

Senior Principal Technical Program Manager

Okta
01.2023 - 01.2025

Data, Integration & Automation Portfolio Manager

Salesforce
10.2021 - 10.2023

Data Platforms and Services Portfolio and Program Manager

Servicenow
06.2019 - 09.2021

Enterprise PMO Principal Program Manager

Bank of the West
09.2016 - 06.2019

Implementation Program Manager

Advent Software
02.2015 - 12.2015

MBA -

University of San Francisco

Bachelor of Arts -

Brandeis University

Technical Project Management Certification

University of California Berkeley Extension

Digital Transformation Playbook

Stanford University Graduate School of Business
Renee Muldowney