Renee Muldowney
San Francisco
Summary
Dynamic Senior Principal Technical Program Manager at Okta with a proven track record in program management and strategic planning. Expert in driving complex data integration initiatives and fostering cross-functional leadership, delivering transformative solutions that enhance operational efficiency and stakeholder engagement. Recognized for establishing governance frameworks that ensure successful project execution.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Senior Principal Technical Program Manager
Okta
San Francisco
01.2023 - 01.2025
- Directed enterprise program delivery across Auth0 and Okta TDI organizations, aligning execution across Salesforce, Boomi (EDI/iPaaS), NetSuite, Stripe, Anaplan, and Snowflake to enhance sales and revenue operations, finance, and analytics platforms.
- Led cross-functional planning and dependency management across engineering, data, GTM operations, finance, security, and vendors, ensuring coordinated delivery of complex, multi-platform integrations.
- Established program governance, execution cadence, and RAID management, providing executive-level visibility into progress, risks, and dependencies.
- Partnered with architecture and engineering leadership to drive scalable, secure integration and data strategies, resolving blockers and accelerating delivery of business-critical capabilities.
- Oversaw end-to-end program delivery for migration of Salesforce Customer Support case workflows, aligning cross-functional teams to ensure service continuity during transition.
- Coordinated case data migration activities, ensuring structured validation of customer records, historical cases, SLAs, entitlements, and workflow automations.
- Managed execution across Customer Support Operations, Salesforce engineering, and data teams to uphold case lifecycle integrity and support agent productivity.
Data, Integration & Automation Portfolio Manager
Salesforce
10.2021 - 10.2023
- Managed a $16M+ enterprise portfolio that included eight strategic data and integration initiatives.
- Orchestrated enterprise portfolio intake and prioritization process aligned to executive long range planning cycles, enhancing Salesforce leadership's ability to effectively prioritize and fund initiatives.
- Directed multi-year enterprise Master Data Management (MDM) vendor RFP engagement with Salesforce Data 360 and Deloitte partners, obtaining CDO and CTO approval for a 3-year, $3.2M transformation program that streamlined data management.
- Delivered enterprise Tableau Cloud platform in collaboration with cross-functional business units, establishing security controls, data ingestion, and access governance to enhance data accessibility.
Data Platforms and Services Portfolio and Program Manager
Servicenow
Santa Clara
06.2019 - 09.2021
- Managed cross-vertical analytics portfolio built on Tableau, Snowflake, and Informatica MDM, enabling 50%+ of Sales CPQ transformation.
- Managed cross-functional data and analytics programs, enhancing Tableau reporting, migrating SAP HANA to Snowflake, and improving Master Data Management platforms.
- Collaborated with Data & Analytics VP to lead Steering Committees, QBRs, and weekly portfolio reviews for Sales, Marketing, Finance, Customer Success, Product Engineering, and AI/Predictive Analytics portfolios.
- Led team of six TPMs in executing global Agile data management programs, ensuring alignment with organizational goals.
Enterprise PMO Principal Program Manager
Bank of the West
San Ramon
09.2016 - 06.2019
- Led Enterprise PMO reporting and governance for $42M Master Data Management program, aligning it with Sales and Servicing Know Your Customer (KYC) transformation objectives.
- Directed multi-year MDM platform implementation, ensuring publication of trusted Contact, Account, and Product data to enhance Sales and Customer Support banking technologies.
- Aligned compliance, technology, and business stakeholders to drive cross-functional enterprise readiness and KYC transformation.
- Managed five program managers to deliver enterprise data services encompassing data quality, enrichment, standardization, publication, and reporting.
- Defined a strategic data delivery roadmap focused on regulatory readiness.
Implementation Program Manager
Advent Software
02.2015 - 12.2015
- Led ServiceNow rollout across Facilities, IT, and HR, overseeing planning, training, and adoption using Agile delivery framework to ensure smooth transitions.
- Delivered Gainsight CRM integration with Salesforce, empowering Customer Success teams to proactively manage outreach and client relationships.
- Managed cross-functional enterprise platform deployments of Gainsight CRM and ServiceNow, enhancing collaboration among teams.
Education
MBA -
University of San Francisco
San Francisco, CABachelor of Arts -
Brandeis University
Waltham, MATechnical Project Management Certification
University of California Berkeley Extension
Berkeley, CADigital Transformation Playbook
Stanford University Graduate School of Business
Skills
- Program management
- Data integration
- Strategic planning
- Cross-functional leadership
- Governance frameworks
- Stakeholder management
Websites
Certification
Agile: Certified Scrum Product Owner Scrum Alliance Credential User ID: 000275536
Timeline
Senior Principal Technical Program Manager
Okta
01.2023 - 01.2025
Data, Integration & Automation Portfolio Manager
Salesforce
10.2021 - 10.2023
Data Platforms and Services Portfolio and Program Manager
Servicenow
06.2019 - 09.2021
Enterprise PMO Principal Program Manager
Bank of the West
09.2016 - 06.2019
Implementation Program Manager
Advent Software
02.2015 - 12.2015
MBA -
University of San Francisco
Bachelor of Arts -
Brandeis University
Technical Project Management Certification
University of California Berkeley Extension
Digital Transformation Playbook
Stanford University Graduate School of Business