Self-motivated person with over 30 years administrative experience and thirteen years of government service
Overview
36
36
years of professional experience
Work History
Human Resources Assistance
Internal Revenue Service, IRS
Philadelphia, PA
09.2022 - Current
IRWorks service tickets:I entered the program via laptop and manually typed in the changes. Which included changing the federal tax deduction, TSP saving/loans plan and W-2 exemption.
I create several special payment processing requests for employees that were due back payment because of late processing actions. These back pay requests are for promotions, overpayment/underpayment and tax adjustments.
I worked on the Entry, Processing, Inquiry. and Correction System. My. actions.included manually cancelling. payroll actions associated with. overpayment, deleting several payroll. actions incorrectly submitted, changing. jobs codes, position numbers and. rolling back documents to allow for. previous submitted documents to. process.
I reviewed and tracked employee pay credit adjustments and as well as debit corrections for overpayments after the end of a payroll cycle.
I assisted employees by answering questions, communicating via email, providing information pertaining to W-2 discrepancies, payroll deductions and changes, allotments and required forms
Word Processor
LB&B Associates
Philadelphia, PA
01.1999 - 01.2002
Preparing Payroll for GSA in ETAMS
Sorting and disseminating incoming mail
Coordinate and track building service activities with on-site contractors
Answer telephone and direct calls
Type, draft and prepare letters for mailing
Preparing Quarterly Mail Reports
Prepare GSA monthly Fleet Management Report
Procure Office supplies and maintain office files
Coordinate/ Monitor GSA Federal Government Transit Check Program
Tracking Building service calls
Office Automation Clerk
General Services Administration
Philadelphia, PA
01.1989 - 01.2002
Preparing Payroll for GSA in ETAMS
Sorting and disseminating incoming mail
Coordinate and track building service activities with on-site contractors
Answer telephone and direct calls
Type, draft and prepare letters for mailing
Coordinate/ Monitor GSA Federal Government Transit Check Program