Renee Peters
Naperville,IL
Summary
Dedicated administrative professional with strong communication skills and a proven track record in delivering excellent customer service. Committed to providing compassionate care and maintaining patient confidentiality. Brings relevant experience in problem solving, time management and multi tasking. Detail-oriented team player with exceptional organizational skills with the ability to manage multiple projects simultaneously with high accuracy. Ready to contribute effectively to team.
Overview
42
42
years of professional experience
Work History
Event Specialist
Edward Foundation
08.2014 - 05.2023
- Planned large-scale events such as golf outings, galas with over 800 attendees and third party fundraisers to raise money for Edward Hospital.
- Oversaw live and silent auction solicitation, event software and communications, attendee and donor tracking.
- Interfaced with Foundation team, board members, vendors, and senior leadership.
- Upheld best practices for budgeting oversight, projects, timelines and presentations while developing detailed planning strategies. Negotiated contracts and worked with venues and vendors.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Event Assistant
Edward Foundation
09.2013 - 08.2014
- Assisted the Edward Foundation prepare for their 2 major fundraising events.
- Managed auction item solicitation, event software and created over 100 silent auction packages and descriptions.
- Interacted with sponsors and major donors following strict guidelines for handling confidential information.
Homemaker
Peters Family Home
01.1990 - 09.2013
- Active on the school PTO board. Engaged in projects, demonstrating an ability to work collaboratively and effectively.
- Organized and managed bi-annual book fair for 4 years.
- Gained strong leadership skills by managing projects from start to finish such as initiating the first junior high school graduation and the high school senior party.
Utilization Bill Reviewer
HealthCare Compare
04.1988 - 12.1989
- Hospital and medical bill reviewer 20 utilization review nurses.
- Identified fraudulent and excessive medical charges.
- Requested reimbursement for patients and companies.
Medical Insurance Claims Adjuster
Kepple and Company Insurance
06.1985 - 05.1986
- Examined claim forms and records for 3 accounts to determine insurance coverage.
- Processed reimbursements to insured individuals and balanced accounts.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Medical Office Receptionist / X-Ray Tech Assistant
Orthopedic Surgery Group
06.1981 - 05.1985
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling in fast paced medical office. Processed payments by check, cash and credit card.
- Answered and managed incoming and outgoing calls recording accurate messages for distribution to staff.
- Assisted x-ray technician with patients and x-ray development.
Education
No Degree - Business Administration
Illinois Central College
East Peoria, ILHigh School Diploma -
Bergan High School
Peoria, IL05.1980
Skills
- Outstanding Organizational Abilities
- Attention to Accuracy
- Flexible Team Player
- Time Management
- Problem Solving
- HIPAA Compliance
- Empathy and Compassion
Timeline
Event Specialist
Edward Foundation
08.2014 - 05.2023
Event Assistant
Edward Foundation
09.2013 - 08.2014
Homemaker
Peters Family Home
01.1990 - 09.2013
Utilization Bill Reviewer
HealthCare Compare
04.1988 - 12.1989
Medical Insurance Claims Adjuster
Kepple and Company Insurance
06.1985 - 05.1986
Medical Office Receptionist / X-Ray Tech Assistant
Orthopedic Surgery Group
06.1981 - 05.1985
No Degree - Business Administration
Illinois Central College
High School Diploma -
Bergan High School
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