Professional Summary
Overview
Work History
Education
Skills
Timeline

Renee Pisano

Progressive Insurance
Kirtland,OH
26
years of professional experience

Results-driven Sales Support Specialist known for strong organizational skills and attention to detail. Experienced in supporting sales teams and coordinating events to enhance business outcomes and foster customer relationships.

Work History

Sales Support Specialist

6 Years 7 Months
Progressive Insurance | 2020.01 - 2026.08

Support Sales Representatives and Agents.

Process Ad Hoc reports for the Field.

Submit Licensing requests..

Process requests for KFG accounts.

Meeting/Event Planning.

Create and Maintain Organization charts.

Schedule Meetings and team calls.

Expenses

Create and maintain Distribution Lists.

Approve and submit drafts for CL Co-Op.

Submit requests for Event Marketing.

Administrative Assistant

17 Years 2 Months
Progressive Insurance | 2002.10 - 2019.12
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

1 Year 4 Months
Progressive Insurance | 2001.05 - 2002.09
  • Maintained confidential files and records, ensuring compliance with company policies and regulations.
  • Responded to customer inquiries promptly, improving client satisfaction and service delivery.
  • Facilitated communication between departments, promoting teamwork and project alignment.
  • Utilized Microsoft Office Suite to create reports and presentations, supporting data-driven decision-making processes.

Administrative Assistant

1 Year 2 Months
Progressive Insurance | 2000.03 - 2001.05
  • Managed calendar schedules for executives, ensuring timely appointments and efficient time management.
  • Prepared and organized documents for meetings, enhancing collaboration among team members.
  • Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
  • Assisted in the implementation of office procedures, contributing to improved operational efficiency.

Education

Associate of Arts - Business

Lakeland Community College | Willoughby, OH | 1988-06

Skills

Customer relationship management
Sales strategy development
Customer needs assessment
CRM software proficiency

Timeline

Sales Support Specialist

Progressive Insurance
2020.01 - 2026.08Read More

Administrative Assistant

Progressive Insurance
2002.10 - 2019.12Read More

Administrative Assistant

Progressive Insurance
2001.05 - 2002.09Read More

Administrative Assistant

Progressive Insurance
2000.03 - 2001.05Read More

Lakeland Community College

Associate of Arts from Business
Read More
Renee Pisano