Renee Powell
Autosled
Raleigh,NC
15
years of professional experience
Dedicated administrative professional with a strong focus on customer service, attention to detail, and effective communication. Proven track record in enhancing operational efficiency and fostering positive client relationships.
Work History
Administrative Technician
1 Year 11 Months- Coordinated scheduling for team meetings, optimizing resource allocation and time management.
- Assisted in developing office procedures to enhance operational efficiency.
- Managed inventory records, maintaining organization and minimizing discrepancies.
- Processed customer orders efficiently, ensuring accurate documentation and timely fulfillment.
- Maintained filing systems, promoting easy access to important documents and data retrieval.
- Provided excellent customer service through prompt response to inquiries, fostering strong client relationships.
- Collaborated with the HR department to maintain accurate employee records and facilitate performance evaluations.
Front Desk Supervisor
5 Years 5 Months- Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
- Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.
- Trained new staff on front desk procedures and customer service standards.
- Coordinated reservations and room assignments using hotel management software.
- Monitored lobby area for cleanliness and organization, contributing to positive first impressions.
- Supervised front desk operations, ensuring high-quality guest service and satisfaction.
- Trained and mentored front desk staff to enhance team performance and efficiency.
Front Desk Receptionist
3 Years 3 Months- Assisted in implementing new front desk protocols to improve workflow efficiency and accuracy.
- Streamlined communication between departments to enhance guest experience and operational efficiency.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Clerical Assistant
3 Years 11 Months- Organized and maintained official documents, ensuring easy access and compliance with regulatory requirements.
- Processed incoming correspondence, prioritizing tasks to enhance workflow efficiency within the office environment.
- Assisted in scheduling appointments and meetings, optimizing time management for department activities.
- Collaborated with team members to improve administrative processes, resulting in streamlined operations and reduced delays.
- Implemented filing system enhancements that improved document retrieval times and reduced duplication errors.
- Led initiatives to digitize records, increasing accessibility while decreasing physical storage needs significantly.
Education
High School Diploma
Skills
Administrative support
Front desk operations
Data entry
Report generation
File organization
Microsoft office expertise
Customer communication
Interdepartmental communication
Time management
Attention to detail
Customer service
Administrative background
Timeline
Administrative Technician
Autosled
06.2024 - 05.2026Read More
Front Desk Supervisor
Bozzuto Management Company
01.2019 - 06.2024Read More
Front Desk Receptionist
Capitol Skyline Hotel
11.2015 - 02.2019Read More
Clerical Assistant
DC Government
09.2011 - 08.2015Read More
Spingarn Senior High School
High School Diploma
Read More