Summary
Overview
Work History
Education
Certification
Skills
Timeline
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Renee Russell-Schaub

Renee Russell-Schaub

Mesick,MI

Summary

Dynamic and detail-oriented Certified Pharmacy Technician with proven expertise at Mesick Pharmacy First. Enhanced workflow efficiency through effective team collaboration and problem-solving skills, while ensuring patient safety and confidentiality. Proficient in medication dispensing and insurance processing, consistently improving patient satisfaction and reducing prescription wait times.

Overview

1
1
Certificate
17
17
years of professional experience

Work History

Certified Pharmacy Technician Supervisor

Mesick Pharmacy First
Mesick, MI
10.2010 - Current
  • Ensured precise medication processing under pharmacist oversight.
  • Assisted in inventory management, ensuring optimal stock levels of pharmaceutical products.
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness and organization within pharmacy to support operational efficiency.
  • Operated pharmacy software systems for prescription processing and record-keeping tasks.
  • Collaborated with healthcare professionals to ensure patient safety and medication adherence.
  • Trained new staff on pharmacy procedures and safety protocols to enhance team performance.
  • Contributed to workflow improvements by identifying bottlenecks and suggesting solutions.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Maintained inventory levels, ensuring timely restocking of medications and supplies.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with healthcare professionals to verify prescription information for accuracy.
  • Utilized pharmacy software to manage patient records and medication profiles securely.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Operated pharmacy software for prescription processing and patient record management.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Streamlined communication between pharmacy and healthcare providers to improve patient outcomes.
  • Maintained a safe work environment by enforcing strict compliance with federal and state regulations, minimizing risk of errors.
  • Provided compassionate assistance to patients facing financial difficulties, working with them to explore available resources and payment options.
  • Collaborated with pharmacists to ensure accurate medication preparation and timely delivery to patients.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

Certified Pharmacy Technician

Shop & Save Pharmacy
Benzonia, MI
07.2024 - 12.2024
  • Processed and dispensed medications accurately under pharmacist supervision.
  • Assisted in inventory management, ensuring optimal stock levels of pharmaceutical products.
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness and organization within pharmacy to support operational efficiency.
  • Operated pharmacy software systems for prescription processing and record-keeping tasks.
  • Managed medication dispensing processes to ensure accuracy and compliance with regulations.
  • Maintained inventory levels by conducting regular stock checks and placing timely orders.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.

Senior Food and Beverage Server

Mary’s Diner
Kingsley, MI
06.2009 - 04.2012

Took orders and served diners in a family based restaurant.

Prepared sides and desserts for customers.

Maintained scheduling for other servers.

Maintained some ordering of products for normal operation.

Education

High School Diploma - College Preparation

Hudsonville High School
Hudsonville, MI
06.1983

Certification

Certified Pharmacy Technician

Skills

Problem-solving skills

  • Prescription processing
  • HIPAA compliance
  • Pharmacy software proficiency
  • Pharmaceutical calculations
  • Pharmacy and customer records management

Team collaboration

Confidentiality and HIPAA

Workflow optimization

Answering customer questions

Insurance billing

Insurance verification

Drug inventory control

Pharmaceutical calculations

Timeline

Certified Pharmacy Technician

Shop & Save Pharmacy
07.2024 - 12.2024

Certified Pharmacy Technician Supervisor

Mesick Pharmacy First
10.2010 - Current

Senior Food and Beverage Server

Mary’s Diner
06.2009 - 04.2012

High School Diploma - College Preparation

Hudsonville High School