Renee Soto
Ridgecrest,United States
Summary
A hardworking employee with student focus knowledge, multitasking, and time management abilities. Devoted to giving every student a positive and memorable experience. Responsible and motivated Classified staff ready to apply education and experience in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Seasoned Access Assistant that helps develop workshops and activities with broad-ranging expertise in operations management and tech support. Highly skilled in overseeing deadlines for planning events and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions.
Overview
9
9
years of professional experience
Work History
Special Services Assistant
Kern Community College District
Ridgecrest, CA
03.2023 - Current
- Collaborated with community leaders, organizations and public agencies to promote programs within community.
- Explained program offerings and requirements to participants and answered related questions.
- Facilitated educational workshops, meetings and conferences associated with program.
- Logged program activities and maintained official station records for internal use.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Ensured compliance with organizational policies and procedures while administering programs.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Organized special events such as conferences, workshops, training sessions. for program participants.
- Created informational materials about programs and services available to the public.
- Developed reports summarizing program outcomes for stakeholders and funders.
- Generated financial book funding disbursements outlining budget allocations for various programs.
TEMP-Special Services Assistant
Kern Community College District
Ridgecrest, California
08.2022 - 02.2023
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Offered advanced counseling in institutional settings following correct procedures and aligning with required standards.
- Compiled personal information and compared it against professional knowledge to determine needs and optimum strategies for success.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Delivered client services in logistics, registration and attendee tracking for internal and external events.
- Scheduled and developed program activities in accordance with program needs.
Student Peer Mentor
Kern Community College District
Ridgecrest, California
06.2018 - 08.2020
- Provided academic and social support to assigned students through one-on-one meetings.
- Organized weekly group mentoring sessions with assigned students.
- Assisted in the creation of study skills workshops for students.
- Facilitated discussion groups on a variety of topics related to student success.
- Developed strategies to help students adjust to college life, manage stress, and develop better study habits.
- Collaborated with faculty and staff members to discuss the progress of mentees.
- Created individualized plans for each student to ensure their academic success.
- Maintained records of all interactions with mentees and submitted reports outlining their progress.
- Conducted research on best practices in peer mentoring as well as relevant campus resources for students.
- Attended monthly training sessions to stay up-to-date on new information regarding student development initiatives.
- Met regularly with supervisor to discuss challenges faced by mentees and brainstorm solutions.
- Assisted in the recruitment, selection, and orientation process for new mentors.
- Advised fellow mentors on effective communication techniques when working with different types of students.
- Encouraged positive attitudes among peers by modeling appropriate behavior in social settings.
- Educated peers about available resources such as tutoring services, counseling centers, career offices.
- Provided emotional support during difficult times such as midterms or finals week.
Customer Service Cashier
Marshalls
Ridgecrest , California
09.2015 - 07.2017
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Verified that all coupons were valid prior to processing them into the system.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Education
Associate in Arts for Transfer - Psychology
Cerro Coso Community College
Ridgecrest, CA05-2020
Associate of Science - Human Services
Cerro Coso Community College
Ridgecrest, CA05-2020
Associate of Arts - Liberal Arts: Social & Behavioral
Cerro Coso Community College
Ridgecrest, CA05-2020
Certificate of Achievement - Human Services
Cerro Coso Community College
Ridgecrest, CA12-2019
Skills
- Progress Tracking
- Supportive Personality
- Data Management
- Organizational Skills
- Time Management
- Relationship Building
- Team Collaboration
- Critical Thinking
- Report Generation
- Scheduling appointments
- Scheduling Management
- Budget monitoring
- Advanced Excel
- Teams
- Banner
- Technology Support
- Activity Planning
- Navigate
Affiliations
- Member, Alumni Association PTK graduate.
- Member, SSUC (Student Services United Club), Secretary
- Assistant, SSUC (Student Services United Club) - Currently
Accomplishments
- Student of the Year 2019-2020 awarded by Access Programs
Languages
Spanish
Elementary
Timeline
Special Services Assistant
Kern Community College District
03.2023 - Current
TEMP-Special Services Assistant
Kern Community College District
08.2022 - 02.2023
Student Peer Mentor
Kern Community College District
06.2018 - 08.2020
Customer Service Cashier
Marshalls
09.2015 - 07.2017
Associate in Arts for Transfer - Psychology
Cerro Coso Community College
Associate of Science - Human Services
Cerro Coso Community College
Associate of Arts - Liberal Arts: Social & Behavioral
Cerro Coso Community College
Certificate of Achievement - Human Services
Cerro Coso Community College
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