Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Renee Velado

Renee Velado

Pomona,CA

Summary

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level stewardess position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

New Restaurant Opener

Raising Cane's Restaurants
12.2020 - 12.2022
  • Trained new personnel regarding company operations, policies and services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Delivered prompt service to prioritize customer needs.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Sought ways to improve processes and services provided.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Trained staff on operating procedures and company services.

Volunteer

Parks And Recreation Department
Corona, CA
03.2021 - 03.2023
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

High School Diploma -

Corona High School
Corona, CA
06.2020

Skills

  • Customer Service Best Practices
  • Full Service Restaurant Background
  • Conflict Resolution Techniques
  • Train Employees
  • Food Preparation and Safety
  • Judgment and Decision-Making
  • Training and Development
  • Staff Supervision

Languages

Spanish
Professional Working

Timeline

Volunteer

Parks And Recreation Department
03.2021 - 03.2023

New Restaurant Opener

Raising Cane's Restaurants
12.2020 - 12.2022

High School Diploma -

Corona High School
Renee Velado