Summary
Overview
Work History
Education
Skills
Awards And Volunteer Experience
Affiliations
References
Timeline
Generic

Renee Wright

Portland

Summary

Dynamic Practice Manager with a solid foundation in healthcare administration. Skilled in managing operations, increasing workflow efficiency, and creating patient care strategies. Significant contributions involve implementing training programs and refining operational processes.

Overview

28
28
years of professional experience

Work History

Practice Manager

OHSU Urology
Portland
03.2023 - Current
  • Oversee daily operations of a busy academic urology practice, supporting multiple providers and ensuring clinic efficiency and patient satisfaction.
  • Coordinate staffing, manage budgets, and optimize scheduling workflows to meet departmental goals.
  • Serve as primary liaison between administrative, clinical, and surgical teams to streamline communication and operational continuity.
  • Implement quality improvement initiatives and monitor compliance with institutional policies, HIPAA, and patient safety standards.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.

Director of Health Centers Operations

National University of Natural Medicine
Portland
09.2014 - 03.2023
  • Manage day-to-day operations for a 40+ provider Level IV PCPCH clinic, focusing on performance metrics, patient experience, and operational efficiency.
  • Use clinical data to inform scheduling optimization, visit utilization, and cost management.
  • Led referral department operations during a staffing crisis without disruption to service delivery.
  • Developed and implemented policies and procedures to ensure compliance with applicable regulations.
  • Managed daily operations of the clinic, including overseeing patient flow, registration processes, billing services, medical records maintenance and other administrative functions.
  • Monitored clinic operations to identify areas of improvement, then designed and executed initiatives to increase efficiency.

Clinic Operations Manager

Lake Oswego Family Physicians
Lake Oswego
03.2006 - 09.2014
  • Oversaw all practice operations including IT, billing, human resources, and daily clinic operations.
  • Spearheaded successful EHR transition and trained staff in digital workflows and documentation.
  • Managed vendor contracts and budget controls to reduce overhead and increase profitability.
  • Ensured seamless coordination of billing and coding processes to optimize reimbursements.
  • Cut medical supply costs by 30% through strategic purchasing and vendor renegotiation.
  • Negotiated payer contracts to increase mid-level provider reimbursement rates by 26%.

Medical Assistant Program Instructor

Cambridge College
Beaverton
03.2005 - 09.2005
  • Created and delivered curriculum on clinical procedures, ethics, and documentation for medical assistant students.
  • Provided individual instruction on topics such as anatomy, physiology, pharmacology, medical terminology, and laboratory procedures.
  • Conducted regular assessments of student progress and adjusted teaching methods accordingly.
  • Instructed students in the use of computerized diagnostic equipment and software applications relevant to the field of medicine.
  • Demonstrated proper techniques for taking vital signs, performing venipuncture, administering injections, and collecting specimens.

Lead Medical Assistant

North County OB-GYN
San Diego
01.2001 - 01.2005
  • Delivered patient care support to 7 providers across OB-GYN and dermatology specialties.
  • Led process improvements to streamline intake, lab coordination, and administrative documentation.
  • Managed staff scheduling, payroll prep, and compliance audits.
  • Supported clinical procedures including fetal monitoring and gynecologic exams.
  • Assisted in minor surgeries such as IUD insertions or endometrial biopsies.
  • Administered medications under physician's supervision.

Platoon Leader / Senior Medical Specialist

21st Combat Support Hospital
Fort Hood
07.1997 - 01.2001
  • Directed emergency medical readiness and personnel training for 20+ soldiers.
  • Conducted certification courses in CPR and trauma care for soldier readiness.
  • Supervised logistics and patient care setup for 300+ patient bed field hospital
  • Conducted health assessments on individuals prior to deployment into hazardous areas.
  • Evaluated battlefield injuries and determined appropriate course of action for treatment.
  • Monitored the progress of individual soldiers in order to ensure that they are meeting their goals and objectives.

Education

B.S. -

Portland State University
Portland, OR
01.2013

EMT-Basic -

U.S. Army
01.1998

Medical Specialist Course with Phlebotomy -

U.S. Army
01.1997

Skills

  • Practice & Clinic Operations Management
  • Operational efficiency
  • Policy development
  • Patient Services & Care Coordination
  • Revenue Cycle Optimization
  • Electronic Health Record (EHR) Systems
  • Team Leadership & Staff Development
  • Insurance & Reimbursement Management
  • Medicaid, HIPAA, and OSHA Compliance
  • Trauma-Informed Leadership
  • Workflow & Process Improvement

Awards And Volunteer Experience

  • Distinguished Honor Graduate, EMT-B Course
  • Army Achievement Medal, U.S. Army
  • Good Conduct Medal, U.S. Army
  • Volunteer Medic: Compassion Clinic Beaverton
  • Volunteer: Westview Metro Junior Basketball
  • Member: Honor Council, National University of Natural Medicine

Affiliations

  • Distinguished Honor Graduate, EMT-B

References

References available upon request.

Timeline

Practice Manager

OHSU Urology
03.2023 - Current

Director of Health Centers Operations

National University of Natural Medicine
09.2014 - 03.2023

Clinic Operations Manager

Lake Oswego Family Physicians
03.2006 - 09.2014

Medical Assistant Program Instructor

Cambridge College
03.2005 - 09.2005

Lead Medical Assistant

North County OB-GYN
01.2001 - 01.2005

Platoon Leader / Senior Medical Specialist

21st Combat Support Hospital
07.1997 - 01.2001

B.S. -

Portland State University

EMT-Basic -

U.S. Army

Medical Specialist Course with Phlebotomy -

U.S. Army

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