Open To Work
Renee Yang
Barnes & Noble
Litchfield Park,AZ
Work Preference
Job Search Status:
Open to workDesired start date:
Open to discussionDesired Job Title
Assistant Store ManagerMerchandise ManagerCafe ManagerRecruiterWork Type
Full TimeSummary
Results-driven Assistant Store Manager with over a decade of experience in retail operations. Skilled in performance management, team building, and inventory control, consistently achieving high standards in customer service and store efficiency.
18
years of professional experience
Work History
Assistant Store Manager
13 Years 7 Months- Led daily operations to enhance customer experience and maintain store standards.
- Trained and mentored staff on sales techniques, customer service, and product knowledge.
- Managed inventory control processes, ensuring optimal stock levels and minimizing shrinkage.
- Coordinated scheduling and staffing to optimize workforce efficiency during peak hours.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Established key performance indicators to monitor team efficiency and service outcomes.
Merchandise Manager
1 Year 9 Months- Developed and executed merchandise plans to enhance product visibility and sales performance.
- Analyzed inventory levels and sales trends to optimize stock replenishment processes.
- Collaborated with cross-functional teams to design in-store promotional displays for seasonal campaigns.
- Trained and mentored team members on effective merchandising practices and customer engagement techniques.
- Conducted regular audits of merchandise presentation, ensuring compliance with brand standards and guidelines.
Cafe Manager
3 Years 1 Month- Trained and mentored staff to maintain high standards of product knowledge and service excellence.
- Led daily operations to ensure exceptional customer service and efficient workflow.
- Coordinated scheduling and staffing to meet business demands while controlling labor costs.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
Education
High School Diploma
Skills
Customer service and engagement
Team building and leadership
Performance management
Problem-solving
Retail operations
Inventory management
Timeline
Assistant Store Manager
Barnes & Noble
01.2013 - Current
Merchandise Manager
Barnes & Noble
04.2011 - 01.2013
Cafe Manager
Barnes & Noble
03.2008 - 04.2011
Mountain View High School
High School Diploma