Renee Beauparlant
San Antonio,Texas
Summary
Organized and dependable individual with considerable experience in providing administrative and clerical support. Excellent Interpersonal, communication and computer skills while providing excellent customer service. Seeking a full-time position that offers professional challenges.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Office Administrative Assistant
Dermatology & Laser Center
12.2020 - Current
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Reviewed and sent medical records to other physicians upon request.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed providers calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Medical Secretary
St Mary's Regional Medical Center
06.2003 - 10.2020
- Registered new patients in electronic medical records prior to appointment scheduling.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
Mt Ararat High School
Topsham, ME06.1994
Skills
- Phone and Email Etiquette
- Customer Service
- Positive Attitude
- OSHA Compliance
- HIPAA Compliance
- EMR Software
- Computer Skills
- Multitasking and Organization
- Medical Terminology
- Attention to Detail
Certification
Salesforce Certified Associate
Timeline
Medical Office Administrative Assistant
Dermatology & Laser Center
12.2020 - Current
Medical Secretary
St Mary's Regional Medical Center
06.2003 - 10.2020
High School Diploma -
Mt Ararat High School
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