Summary
Overview
Work History
Education
Skills
Timeline
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Re'Nell Rotz

Metairie,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Conference Services Manager

Aimbridge Hospitality
New Orleans, LA
11.2022 - Current
  • Maintained contact with clients throughout the planning process to keep them informed of progress and changes in plans.
  • Resolved any issues that arose during the course of organizing a conference or event.
  • Oversaw setup of meeting rooms prior to events to ensure they meet customer specifications.
  • Created and presented proposals to potential clients.
  • Negotiated contracts with corporate clients.
  • Responded to customer inquiries in a timely manner.
  • Managed client accounts and relationships.
  • Performed administrative tasks such as creating contracts, invoices, purchase orders.
  • Used Delphi to maintain accurate database of inquiries, sales revenue and sales leads.

Lead Bartender

Atavola
Metairie, LA
05.2021 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.

Banquet Server

Marriott
Metairie, LA
03.2015 - 05.2021
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Closed out banquet checks at the end of every event and ensured all checks were correctly charged.
  • Organized and set up multiple events using a banquet event order.

Banquet Server

Maison Dupuy
New Orleans, LA
02.2015 - 03.2017
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Prepared serving and appetizer trays and set tables at diverse events.
  • Circulated appetizer and drink trays smoothly around events to offer selections to guests.
  • Set up and organized all buffet dinners for a polished flow of guests.
  • Made speciality cocktails for multiple guests during wedding events

Education

Belle Chasse High School
Belle Chasse, LA
05.2006

Skills

  • TIPS Certified
  • Classic Cocktails
  • Suggestive Selling
  • Responsible Alcohol Service
  • Maintaining Clean Work Areas
  • Supply and Inventory Maintenance
  • Overseeing Deliveries
  • Outstanding Customer Service
  • Reconciling Cash Drawers
  • Food Sales and Promotion
  • Banquet Events
  • CI/TY experience
  • Cash Handling and Management
  • Anticipating Guest Needs
  • Data Entry
  • Teamwork and Professionalism
  • Menu Memorization
  • Customer Needs Assessments
  • Ordering Bar Supplies
  • Alcohol Ordering
  • Contract Negotiation
  • Detail Oriented
  • Client Relations
  • Contract Management
  • Decision-Making
  • Inventory Management
  • Multitasking
  • Task Prioritization
  • Delphi Software Proficiency
  • Dependable and Responsible

Timeline

Conference Services Manager

Aimbridge Hospitality
11.2022 - Current

Lead Bartender

Atavola
05.2021 - Current

Banquet Server

Marriott
03.2015 - 05.2021

Banquet Server

Maison Dupuy
02.2015 - 03.2017

Belle Chasse High School
Re'Nell Rotz