Renetta Thomas
Hartford
Summary
Results-driven Sober House Supervisor with over seven years of experience in behavioral health. Skilled in crisis intervention, peer support, and enhancing team dynamics. Committed to promoting client safety and achieving recovery goals through collaborative care.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Recovery Support Specialist
The Life Center of Connecticut
Hartford, CT
05.2015 - Current
- Implemented feedback mechanisms to improve program effectiveness and client satisfaction outcomes.
- Provided crisis intervention services when necessary, ensuring client safety and connecting them with appropriate resources for further support.
- Enhanced team collaboration in the treatment process through effective communication and active participation in interdisciplinary meetings.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Fostered positive group dynamics within peer-led support sessions, creating an inclusive atmosphere that encouraged active participation from all members.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
- Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
- Improved patient recovery rates by implementing personalized care plans and providing consistent support.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Facilitated groups.
Sober House Supervisor
The Life Center of Connecticut
Hartford, CT
05.2015 - Current
- Supervised daily operations, ensuring quality care and compliance with regulatory standards.
- Managed staff schedules, optimizing resource allocation and enhancing team efficiency.
- Conducted performance evaluations, providing constructive feedback to promote professional growth.
- Developed policies and procedures to enhance operational workflows and patient safety measures.
- Reviewed clinical documentation to asses standards and quality of care.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Provided emergency response during shifts and when on-call.
- Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
- Facilitated team meetings to discuss patient care plans, resulting in more cohesive and effective care strategies.
- Led by example, demonstrating strong work ethic and commitment to patient care, which inspired staff to perform at their best.
- Negotiated with suppliers to procure medical supplies at reduced costs, enabling allocation of resources to other critical areas.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Associate of Science - Human Services
Goodwin University
East Hartford, CT12-2026
Skills
- Behavioral health interventions
- Mental health awareness
- Professional boundaries
- Relapse prevention
- Family support
- Motivational interviewing
- Goal setting assistance
- Substance abuse
- Peer support expertise
- Documentation
- Teamwork
- Reliability
- Active listening
- Certified in CPR/AED
Certification
Social Service certificate
Timeline
Recovery Support Specialist
The Life Center of Connecticut
05.2015 - Current
Sober House Supervisor
The Life Center of Connecticut
05.2015 - Current
Associate of Science - Human Services
Goodwin University
Social service assistant certificate
My Social Service Assistant Certificate gave me the knowledge and skills to support individuals and families by connecting them with resources, maintaining confidentiality, communicating effectively, and advocating for their needs. It also strengthened my understanding of mental health, substance abuse use, and community services. Combined with my own life experiences, it has given me compassion, empathy, and a deeper understanding of the challenges people face. The certificate has helped me to serve others with compassion, professionalism, and respect.