Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renetta Wilson

West Palm Beach,FL

Summary

Dynamic Office Manager and Licensed Insurance Agent with a proven track record at Florida One Insurance Agency, excelling in insurance sales expertise and client relationship management. Achieved consistent sales targets by leveraging risk assessment knowledge and exceptional customer service, enhancing client satisfaction and productivity. Skilled in motivating teams and streamlining operations for improved efficiency at Teleperformance USA.

Overview

8
8
years of professional experience

Work History

Office Manger/Licensed Insurance Agent

Florida One Insurance Agency
West Palm Beach, FL
05.2022 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
  • Managed and motivated employees to be productive and engaged in work.

Supervisor

Teleperformance USA
Boca Raton, FL
04.2016 - 05.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Education

High School Diploma -

Palm Beach Lakes High School
West Palm Beach, FL
05.2008

Skills

  • Insurance sales expertise
  • Risk Assessment Knowledge
  • Insurance product expertise
  • Client Relationship Management
  • New Agent Training
  • Sales strategy development
  • Customer Service
  • Auto insurance
  • Quotes and sales
  • Upselling
  • Policy Renewals

Timeline

Office Manger/Licensed Insurance Agent

Florida One Insurance Agency
05.2022 - Current

Supervisor

Teleperformance USA
04.2016 - 05.2021

High School Diploma -

Palm Beach Lakes High School
Renetta Wilson