RENIER PEREZ
Cape Coral,Fl
Summary
Experienced Low Voltage Installer with a proven track record in delivering exceptional installation, configuration, and maintenance services for a wide range of systems. Expertise includes Comcast cable installations, DirecTV satellite setups, and ADT security systems with integrated home automation solutions. Skilled in installing and troubleshooting burglar and fire alarms, video surveillance systems, CCTV, and access control systems in both residential and commercial environments. Experienced in promoting and upselling security system upgrades, additional features, and related products to meet customer needs and enhance system functionality. Known for technical precision, strong customer service, and the ability to train end-users effectively. Committed to maintaining high-quality standards while ensuring optimal system functionality and user satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Alarm Technician
ADT Security
09.2020 - Current
- Install and configure various security systems, including alarm systems, video surveillance (DSC, Honeywell, Quolsys, Alarm.com)
- Performed residential and commercial installations of CCTV security systems (HikVision, Hanwha, Dahua, Lorex, ATV, EagleEye)
- Inspected existing security systems for flaws and needed repairs
- Conduct thorough site assessments to determine optimal security system placement and wiring routes
- Mount and secure security equipment, ensuring proper alignment and functionality
- Install and program software applications for remote monitoring and system management
- Installation and integration of Home Automation systems
- Train clients and end-users on the operation and features of installed security systems
- Promotion and sales of new installs and additional products to residential and commercial customers
- Installed and configured access control systems, including card readers, keypads, biometric scanners, and magnetic locks. (Alarm.com)
- Mounted and wired control panels, power supplies, and door hardware for secure entry systems.
- Programmed access control software to manage user credentials, schedules, and security levels.
Cable and Alarm Technician
RWL Communications Inc
10.2019 - 08.2020
- Completed new connects, reconnects, disconnects and service changes for residential customers
- Installed data and telephone cable lines between outside underground or pole lines and residential buildings
- Demonstrated equipment capabilities to customer and responded to questions and complaints
- Connected components to exterior cable systems and tested connections for adequate power and functional links
- Performed troubleshooting of systems with techniques such as speed and ping tests
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Trained new technicians in proper installation techniques and safety protocols, resulting in a more cohesive team dynamic.
- Installed and configured security alarm systems for residential, commercial, and industrial properties.
- Integrated alarm systems with smart home devices and automation platforms.
- Programmed alarm systems and tested functionality to ensure proper operation.
Satellite Technician
Mastec Advanced Technologies
04.2015 - 10.2019
- Responded to service calls in homes and businesses using a company van
- Set up and installation of new DirecTV service including installation of satellite dishes using ladders and tools to appropriately mount the satellite dishes
- Performed troubleshooting for customers having difficulty with existing DirecTV systems
- Set up and programmed devices and educated customers on use
- Fed cables through access holes, attics and floor spaces
- Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems
- Kept appointments in a timely manner through efficient time management
- Maintained a careful list of inventory for tracking
- Field Mentor for new hires
- Trained MDU installer/service technician
- Service technician for video/internet modulation systems on MDU properties
Education
Technical High School - Computer Information Systems
Technical High School. Pablo De La Torriente Brau
06.2006
Skills
- Device Installation
- Customer education
- Customer service
- Configuring equipment
- System Repair
- Troubleshooting skills
- Device configuration
- Cabling layouts
- Low-Voltage Systems
- Security Systems Knowledge
- Video Surveillance Systems
- Residential and Commercial Installations
- Closed Circuit TV Systems
- Access Control Installer
Certification
- SBCA Satellite Broadcasting &
Communications Association Mastec, 2015 - DIRECTV D2 Advantage (MDU
Systems)
Mastec, 2017
- FASA (Fire Alarm System Agent) Certification
Certified to install, inspect, and service fire alarm systems in compliance with state and industry standards.
RWL, 2020 - BASA (Burglar Alarm System Agent) Certification
Certified to install, maintain, and repair burglar alarm systems ensuring adherence to safety regulations and protocols.
RWL, 2020
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Alarm Technician
ADT Security
09.2020 - Current
Cable and Alarm Technician
RWL Communications Inc
10.2019 - 08.2020
Satellite Technician
Mastec Advanced Technologies
04.2015 - 10.2019
- SBCA Satellite Broadcasting &
Communications Association Mastec, 2015 - DIRECTV D2 Advantage (MDU
Systems)
Mastec, 2017
- FASA (Fire Alarm System Agent) Certification
Certified to install, inspect, and service fire alarm systems in compliance with state and industry standards.
RWL, 2020 - BASA (Burglar Alarm System Agent) Certification
Certified to install, maintain, and repair burglar alarm systems ensuring adherence to safety regulations and protocols.
RWL, 2020
Technical High School - Computer Information Systems
Technical High School. Pablo De La Torriente Brau
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