Reniyah Myers
Florence,SC
Summary
Insurance professional with comprehensive experience in claims management, adept at assessing, processing, and resolving claims efficiently. Proven skills in investigation, analysis, and negotiation, ensuring fair outcomes and policy compliance. Strong focus on team collaboration and adaptability, delivering results through effective communication and problem-solving. Reliable and flexible, meeting changing needs and maintaining high standards in all tasks.
Overview
6
6
years of professional experience
Work History
Senior Subrogation Specialist
Freeway Insurance Agency
04.2022 - Current
- Reduced the backlog of open files by prioritizing high-value cases and efficiently managing caseloads.
- Conducted detailed investigations into loss events to determine liability and maximize recovery potential.
- Developed relationships with external partners, including insurance carriers and attorneys, to facilitate effective case resolution.
- Coordinated closely with claims adjusters to gather pertinent information and documentation for effective subrogation pursuit.
- Increased recovery rates by implementing efficient subrogation strategies and negotiation tactics.
Insurance Account Manager
Olsten Staffing
08.2018 - 05.2022
- Boosted client satisfaction by providing exceptional customer service and addressing insurance inquiries promptly.
- Maximized policy renewals by proactively reaching out to clients well in advance of expiration dates and addressing any concerns or questions.
- Facilitated regular client reviews to discuss policy updates, changes in needs or circumstances, and any additional coverage requirements.
- Assisted in training new team members on company procedures, ensuring seamless integration into the account management department.
- Expedited claim resolutions by acting as a liaison between clients and claims adjusters throughout the entire process.
Auto Claim Specialist
Allstate Corp
06.2020 - 03.2022
- Improved customer satisfaction by efficiently processing auto claims and providing timely updates.
- Leveraged strong analytical skills to accurately assess liability and determine appropriate payment amounts for claims settlements.
- Negotiated fair settlements with claimants, resulting in reduced litigation costs for the company.
- Managed a diverse caseload of auto claims while maintaining strict adherence to company policies and procedures.
- Maintained high levels of accuracy in data entry, ensuring proper documentation for each claim processed.
Education
High School Diploma -
West Florence High School
Florence SC06-2018
Skills
- Strong negotiation skills
- Effective communication
- Team leadership qualities
- Claims investigation proficiency
- Microsoft office
- Insurance claims review
- Interpersonal communication
Timeline
Senior Subrogation Specialist
Freeway Insurance Agency
04.2022 - Current
Auto Claim Specialist
Allstate Corp
06.2020 - 03.2022
Insurance Account Manager
Olsten Staffing
08.2018 - 05.2022
High School Diploma -
West Florence High School
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