Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Reno Plemons

Hammon

Summary

Machine Technician with extensive experience at Lucky Star Casino, specializing in slot machine repair and customer service. Achievements include improved operational efficiency and elevated customer satisfaction through effective problem-solving and collaboration. Proficient in managing jackpot payouts while ensuring compliance with casino regulations, showcasing adaptability and dedication to quality.

Overview

5
5
years of professional experience

Work History

Machine Technician

Lucky Star Casino
Hammon
10.2023 - Current
  • Replaced defective components or parts as needed.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Repaired slot machines to ensure optimal functionality and customer satisfaction.
  • Ensured seamless operation of slot machines by fixing technical issues and managing paper supplies.
  • Processed jackpot clearances and accurately completed W-9 forms.

Server

Montana Mike's Steakhouse
El Reno
03.2023 - 10.2023
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Set up tables in between patrons to reduce wait times.
  • Prepared checks, itemizing total meal costs and taxes.
  • Served food and beverages to patrons and confirmed complete orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Informed customers of daily specials and signature menu items.

Server

Denny's Restaurants
Sayre
08.2020 - 03.2023
  • Delivered food orders promptly and courteously.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

High School Diploma -

Union City
Union City, OK
05-2023

Skills

  • Slot machine repair
  • Customer service
  • Problem resolution
  • Team collaboration
  • Jackpot payouts
  • Casino rules and regulations
  • Schedule flexibility

Affiliations

  • I enjoy spending time with my family I have 6 sisters
  • On my day's off I hangout with friends and like to go to the casino
  • I made all conference team in basketball in two tournaments in High School
  • Also have gotten Employee of the month while working at Lucky Star
  • Graduated with the highest GPA in my class

Timeline

Machine Technician

Lucky Star Casino
10.2023 - Current

Server

Montana Mike's Steakhouse
03.2023 - 10.2023

Server

Denny's Restaurants
08.2020 - 03.2023

High School Diploma -

Union City

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