RENU SHARMA
Haledon,USA
Summary
Personable Family Support Worker dedicated to helping families find appropriate social services and relief. Strong communicator provides counseling and mediation services for families in mental, physical and financial distress. Committed to making sure families receive appropriate benefits and have access to community resources.
Overview
21
21
years of professional experience
Work History
Child Support Specialist
Theranorth Services
Franklin Township, NJ
02.2025 - Current
- Implemented evidence-based strategies to enhance children's learning experiences.
- Trained parents and caregivers on techniques to support child growth at home.
- Maintained accurate records of client visits, progress notes, treatment plans, and IFSPs according to agency policies and procedures.
Child Support Specialist
Sunny Days Sunshine Center
Manalapan, NJ
12.2023 - Current
- Applied positive reinforcement and evidence-based practices to promote desirable behaviors and foster a supportive learning environment.
- Supported families in accessing educational resources and strategies to enhance child development.
- Maintained comprehensive records of intervention activities and outcomes to track progress and inform future strategies.
- Built relationships with children and guardians through active communication and positive feedback.
- Attended IFSP meet, TPC meeting and other events related to intervention efforts.
Family Support Specialist
Greater Bergen Head Start
Jersey City, NJ
09.2014 - 01.2024
- Created and executed tailored family action plans to enhance family stability and well-being.
- Delivered comprehensive case management services to empower families in overcoming challenges.
- Facilitated access to family support services in early childhood education for diverse communities.
Teacher
Jersey City Head Start
Jersey City, NJ
09.2010 - 08.2014
- Developed and implemented lesson plans based on curriculum objectives.
- Engaged students using focused instructional strategies and hands-on activities to deepen understanding of material.
- Assessed student performance through tests, quizzes, and other assessments.
- Maintained a safe and orderly learning environment for all students.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Established positive relationships with parents to facilitate effective communication about student progress and well-being.
- Educated parents on child development milestones and positive discipline techniques.
- Managed parent support groups focused on positive discipline and parenting styles to enhance parental involvement.
- Facilitated support groups for parents and caregivers.
- Collaborated with community partners to ensure families received adequate resources.
- Coordinated referrals to appropriate agencies or programs as needed.
- Advised on public benefits such as food stamps, housing subsidies, Medicaid.
- Provided crisis intervention services when necessary.
- Conducted home visits to assess family dynamics and needs.
- Created written reports summarizing assessments, interventions, and recommendations.
Teacher Assistant
Jersey City Head Start
Jersey City, NJ
09.2007 - 08.2010
- Provided individualized assistance to students with special needs in the classroom.
- Coordinated small group instruction and activities tailored to diverse student abilities, fostering collaboration and participation.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Developed lesson plans and selected supporting materials to enhance student engagement and learning outcomes.
- Observed student performance in order to assess progress towards academic goals.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Built positive relationships with students, parents, and educators to create a supportive and inclusive classroom environment.
Customer Service Representative
Santander Consumer USA
Jersey City, NJ
02.2005 - 08.2007
- Cultivated customer relationships through personalized assistance and support.
- Executed administrative tasks including filing paperwork, updating databases, and generating reports to ensure efficient operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Bachelor of Arts - Education
Punjab University
India05.1998
Some College - Early Childhood Education
Ashworth College
Norcross, GASkills
- Child Abuse and Neglect Dynamics
- Parenting Skills
- Creative Lesson Plan Development
- Student assessment
- Individualized planning
- Behavioral intervention
- Family Involvement
- Parent and Teacher Conferences
Languages
- Urdu
- Punjabi
- Hindi, Professional
- Urdu, Professional
- Punjabi, Professional
Timeline
Child Support Specialist
Theranorth Services
02.2025 - Current
Child Support Specialist
Sunny Days Sunshine Center
12.2023 - Current
Family Support Specialist
Greater Bergen Head Start
09.2014 - 01.2024
Teacher
Jersey City Head Start
09.2010 - 08.2014
Teacher Assistant
Jersey City Head Start
09.2007 - 08.2010
Customer Service Representative
Santander Consumer USA
02.2005 - 08.2007
Bachelor of Arts - Education
Punjab University
Some College - Early Childhood Education
Ashworth College