Renyta Vaughn
Irving
Summary
Detail-oriented delivery driver with a strong background in case management and route optimization. Skilled in managing time-sensitive deliveries while ensuring high accuracy and professionalism in client interactions. Actively pursuing independent medical courier roles, leveraging a unique blend of driving and case management experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
C2C
Irving
01.2024 - Current
- Collaborated with clients to assess needs and develop tailored service plans.
- Linked clients with social services, health care providers, and governmental agencies to support their independence and access vital services.
- Provided referrals to appropriate medical, mental health, and social services.
- Monitored client progress regularly and adjusted service plans.
- Documented client interactions and progress in case management software to ensure accurate tracking of service delivery.
- Engaged with community organizations to establish partnerships that expanded client access to essential resources.
- Maintained up-to-date case records with case activity status.
- Transitioned clients to different providers based on progress or needs.
Delivery Driver
Amazon
Arlington
03.2022 - 12.2023
- Managed time-sensitive deliveries, meeting strict deadlines consistently
- Operated box truck to complete daily delivery routes, ensuring timely arrival
- Loaded and organized packages to enhance route flow and minimize delays
- Maintained high delivery accuracy and professionalism
- Followed safety and company compliance procedures
- Inspected delivery vehicle for safety and maintenance needs daily.
Driver
Uber
01.2021 - 03.2022
- Delivered safe, reliable transportation services to ensure customer satisfaction
- Achieved high customer service ratings through effective communication and responsiveness
- Used GPS/navigation tools to optimize routes
- Coordinated flexible schedule to meet peak-hour demand and maximize service availability
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Followed local regulations and Uber policies during all driving activities.
- Communicated effectively with dispatch and customers to provide status updates.
- Managed time effectively to meet tight delivery deadlines.
Education
Commercial Driver's License (CDL) - Class C
06-2030
Medical Insurance Billing and Coding - Business Management
Tarrant County College
Hurst, TX06-2017
Skills
- Case management
- Client assessment
- Service planning
- Time Management
- Project Management
- Organizational
- Reliable & Punctual
- Customer Service
- Commercial driving
- DOT compliance
- OTR driving
- Safe Driving Practices
- GPS & Delivery Apps
- Route optimization
- Order verification
- Delivery recordkeeping
- Leadership
- Contractor mindset
Certification
Driver's License
Additional Information
Valid Driver's License, Clean Driving Record, Reliable Vehicle: 2020 Nissan Murano, Available for Route & On-Demand Deliveries, Authorized to work in the US for any employer
Timeline
Case Manager
C2C
01.2024 - Current
Delivery Driver
Amazon
03.2022 - 12.2023
Driver
Uber
01.2021 - 03.2022
Commercial Driver's License (CDL) - Class C
Medical Insurance Billing and Coding - Business Management
Tarrant County College