Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Renzo Gutierrez

Houston,TX

Summary

Dynamic leader with a proven track record at Chipotle, adept in team building and problem resolution. Excelled in roles from Crew Member to General Manager, showcasing strong multitasking and communication skills. Demonstrated expertise in training development and employee scheduling, significantly enhancing operational efficiency and staff performance.


Overview

5
5
years of professional experience

Work History

General Manager

Chipotle
08.2023 - Current
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Build and maintain a sustainable training culture.
  • Create and execute effective scheduling systems.
  • Teach and deliver a safe food environment and an excellent guest experience.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Apprentice Manager

Chipotle
11.2022 - 08.2023
  • Help the General Manager running a successful business.
  • Help on developing amazing schedules.
  • Help on hiring and training amazing candidates.

Service Leader

Chipotle
12.2020 - 10.2022
  • Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.

Crew Member

Chipotle
06.2019 - 12.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Texas Can Academy
Houston, TX
02-2020

Skills

  • Leadership and team building
  • Problem resolution
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and development
  • Staffing
  • Expense and Inventory control
  • Employee scheduling
  • Verbal and written communication

Accomplishments

    -I graduated early from High School

    -I became a General Manager at Chipotle when I was 20 years old.

    -I accomplished the title Certified Training Manager inside my organization stating that I am capable of adapting my company systems and tools into training new prospects in our organization.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Manager

Chipotle
08.2023 - Current

Apprentice Manager

Chipotle
11.2022 - 08.2023

Service Leader

Chipotle
12.2020 - 10.2022

Crew Member

Chipotle
06.2019 - 12.2020

High School Diploma -

Texas Can Academy
Renzo Gutierrez