Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline
Generic

RENZO MARTORELL

109 N Collington Ave, Baltimore,MD

Summary

Dedicated Customer Service representative with experience in delivering exceptional customer experience, including sales, strong background, developing strategies, tech support and customer care. Eager to contribute to the growth and success of a dynamic organization.

Overview

9
9
years of professional experience

Work History

STORE MANAGER

SUNOCO GAS STATION
04.2024 - Current
  • Managing daily operations, supervising staff, training new employees, promotions and marketing, inventory management, coordinating with suppliers, monitoring sales and security protocols.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

CASHIER

SUNOCO – CIRCLE K GAS STATION
01.2021 - 04.2024


  • Processed customer transactions efficiently, ensuring accurate cash handling and payment processing.
  • Trained new cashiers on operating procedures and customer service best practices.
  • Maintained cleanliness and organization of sales area to enhance customer experience.

Junior Marketing

EMC CONSULTORA
01.2017 - 01.2021
  • Assisting in campaign development, implementing digital marketing strategies and analyzing data and metrics.

Education

BBA – Bachelor of Business Administration -

Gabriel Rene Moreno University
01.2011

Graduate Diploma - Research For Economics And Business

UAGRM BUSINESS SCHOOL
01.2018

English Second Language

NOVA NORTHEN VIRGINIA COMMUNITY COLLEGE
01.2024

SERVSAFE MANAGER ONLINE

National Restaurant Association
01-2024

Skills

  • Communication Skills
  • Teamwork
  • Multitasking
  • Problem Solving
  • Adaptability
  • Active Listening
  • Store operations
  • Training and mentoring
  • Friendly and positive

LANGUAGES

SPANISH
PORTUGUESE
ENGLISH (Intermediate)

Interests

  • Outdoor Recreation
  • Team Sports
  • I participate in a variety of outdoor recreational activities
  • Gym Workouts
  • Volunteer Work
  • Drawing and Painting
  • Road Trips
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

STORE MANAGER

SUNOCO GAS STATION
04.2024 - Current

CASHIER

SUNOCO – CIRCLE K GAS STATION
01.2021 - 04.2024

Junior Marketing

EMC CONSULTORA
01.2017 - 01.2021

English Second Language

NOVA NORTHEN VIRGINIA COMMUNITY COLLEGE

BBA – Bachelor of Business Administration -

Gabriel Rene Moreno University

Graduate Diploma - Research For Economics And Business

UAGRM BUSINESS SCHOOL

SERVSAFE MANAGER ONLINE

National Restaurant Association