Reon Rennie
Tamarac ,FL
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at Floor & Decor and other companies. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Achieved significant improvements in operational efficiency and team cohesion through goal-oriented strategies and attention to detail.
Overview
4
4
years of professional experience
Work History
Supervisor
Floor & Decor
11.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Assistant Manager
Design Enterprizes
03.2021 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Caregiver
Papa Pal
10.2020 - 01.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Bridgeport High School
Jamaica 07.2018
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Staff discipline
Timeline
Supervisor
Floor & Decor
11.2023 - Current
Assistant Manager
Design Enterprizes
03.2021 - 02.2022
Caregiver
Papa Pal
10.2020 - 01.2021
High School Diploma -
Bridgeport High School
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