Summary
Overview
Work History
Education
Skills
Timeline
Generic
Reonna Armstrong

Reonna Armstrong

Licensed Bartender
Phoenix,AZ

Summary

Proven Bartender and Shift Manager with a track record of enhancing customer satisfaction and boosting revenues at Ghila River Casino. Skilled in food preparation and basic accounting, adept at training staff and optimizing inventory levels. Excelled in upselling, significantly increasing per-sale profits. Demonstrates exceptional teamwork and multitasking abilities.

Overview

2
2
years of professional experience

Work History

Bartender

Ghila River Casino
04.2024 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender Shift Manager

Mesa Drummer Bar & Grill
01.2023 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customer locations within specific timeframes.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

High School Diploma -

Centennial High School
Compton, CA
06.2013

Skills

  • Food Running
  • Food Preparation
  • Payment Processing
  • Basic accounting

Timeline

Bartender

Ghila River Casino
04.2024 - Current

Bartender Shift Manager

Mesa Drummer Bar & Grill
01.2023 - Current

High School Diploma -

Centennial High School

Similar Profiles

CREATE PROFILE
Reonna ArmstrongLicensed Bartender