Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Resa Phetsomphou

Fortville,IN

Summary

Account Representative at SMC Corporation with a strong track record in customer engagement and relationship management. Expertise in identifying customer needs and delivering tailored solutions that drive sales success. Demonstrated skills in communication, negotiation, and problem-solving to close deals effectively.

Overview

11
11
years of professional experience

Work History

Automation Account Representative

SMC Corporation
Noblesville, IN
05.2023 - Current
  • Managed $1.2M territory while collaborating with distribution to address customer service requests.
  • Identified and developed new business opportunities through proactive outreach to customers.
  • Provided technical information and introduced new products to enhance customer engagement.
  • Built and maintained strong client relationships to understand needs and deliver effective solutions.

CNC Programmer

SMC Corporation
Noblesville, IN
01.2015 - 05.2023
  • Improved CNC program efficiency by optimizing tool path and reducing cycle times.
  • Provided technical support for shop floor personnel, assisting with setup procedures.
  • Collaborated with engineering teams to design and implement efficient manufacturing processes for new products.

Education

Associate of Applied Science - Business Administration

Ivy Tech Community College of Indiana
Indianapolis, IN
12.2023

Skills

  • Customer engagement
  • CRM software proficiency
  • Problem-solving and troubleshooting
  • Account growth and retention
  • Cross-functional collaboration
  • Industrial automation knowledge

References

References available upon request.

Timeline

Automation Account Representative

SMC Corporation
05.2023 - Current

CNC Programmer

SMC Corporation
01.2015 - 05.2023

Associate of Applied Science - Business Administration

Ivy Tech Community College of Indiana

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