Resha Wilson
Detroit,MI
Summary
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Cashier Assistant
McDonald’s
Southfield, MI
10.2022 - Current
- Removed trash, swept, and mopped floors for professional appearance.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Met customer needs through polite, friendly and attentive service.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Trained new cashier team members in customer service and money handling processes.
Book Keeping Assistant
STK
Detroit , Mi
05.2022 - Current
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Maintained inventory of office supplies and placed orders.
- Identified financial data trends and discrepancies for improved forecasting.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Handled day-to-day accounting processes to drive financial accuracy.
Childcare Provider
4K Learning Center
Detroit, MI
06.2020 - 05.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Developed lessons and activities to promote children's physical and emotional development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Responded to inquiries from parents and guardians.
- Received payments from parents with late payment for childcare and also calling parents to insure they’re going to make payment for childcare
Education
Diploma -
Old Redford Academy - High School
Detroit, MI 09.2015 - 06.2019
Skills
Inventory processes
Financial records management
Building maintenance
Cash handling
Customer assistance
Payment collection
Timeline
Cashier Assistant
McDonald’s
10.2022 - Current
Book Keeping Assistant
STK
05.2022 - Current
Childcare Provider
4K Learning Center
06.2020 - 05.2022
Diploma -
Old Redford Academy - High School
09.2015 - 06.2019