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Associate Principal Engineer

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With nearly two decades of experience in customer service and retail management, I have honed a comprehensive skill set in customer support and hospitality, consistently delivering superior service and leadership. My proven track record encompasses not only managing and prioritizing multiple assignments seamlessly but also thriving within team settings to surpass organizational objectives. My expertise extends through various operational facets including detailed auditing, meticulous record-keeping, accurate reporting, and efficient inventory management. I am adept at embracing significant responsibilities and leveraging opportunities for professional advancement, particularly in areas requiring strong leadership. My commitment to fostering the growth of both the organization and individual team members is evident in my hands-on approach to training and mentoring staff. I possess strong interpersonal and communication skills, crucial for negotiating the dynamic needs of customers and enhancing collaboration among diverse team members and executives. These capabilities enable me to contribute effectively to team cohesion and overall business success.

With Loews Hotels & Co I was recognized as a Top Performer in sales for the Miami Beach location.

Enthusiastic VIP Services Representative that is productive and a team player that is seeking for a position that will provide growth and experience in Casino Marketing & BETMGM Sports Entertainment.
Provide services to players, which include, but are not limited to, solving problems, responding to inquiries, and supporting current promotions.

Motivated Casino Host with over 10 years of comprehensive experience retaining prestigious, high-roller customers in casinos. Skillful in efficiently responding to customer needs, planning and executing promotions and VIP events, tournaments and other special functions. Promotes enjoyable and satisfying experience in professional environment by building relationships and developing loyalty with casino guests.

Reshon Hooks

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Casino Marketing Services Ambassador

National Casino Marketing Host

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Graduate Certificate - Hotel Management

High School Diploma -

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Casino Marketing Services Ambassador

National Casino Marketing Host

Graduate Certificate - Hotel Management

High School Diploma -

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