Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
Timeline
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Resiah Patterson

Hyattsville,MD

Summary

Solution-focused Telecommunications Technician Contractor known for productivity and efficiency in task completion. Possess specialized skills in network installation, troubleshooting, and maintenance, along with expertise in fiber optics and wireless communication systems. Excel using critical thinking to solve complex problems, strong communication to collaborate with teams, and adaptability to rapidly changing technologies.

Overview

15
15
years of professional experience

Work History

Telecommunications Technician Contractor

Capital Technologies
10.2016 - Current
  • Studied plans and manuals to plan network installations
  • Conduct rigorous testing of circuits/equipment to validate optimal performance
  • Labeling
  • Managed and supervised a group of colleagues to ensure timely completion of tasks
  • Troubleshooting networks
  • Maintained strong customer relationships by addressing and resolving any issues or concerns
  • Keep supplies ready by inventorying stock, placing orders, and verifying receipts.
  • Test bricks and mini racks.
  • Plugged-up bricks.
  • Terminate cables.
  • Installed fiber and copper cables.

Computer Technician

Department of Consumer and Regulatory Affairs
Washington , DC
06.2009 - 08.2009
  • Maintained computer stations and ensured operational efficiency.
  • Completed service request.
  • Appointed to participate in department meetings.
  • Answered phone calls.
  • Copied, scanned, and filed important documents.

Education

High School Diploma -

Charles Herbert Flowers High School
Springdale, MD
06-2013

Cyber Security

University of Maryland University College

Computer Science

Virginia State University
Petersburg, VA

Skills

  • Word
  • PowerPoint
  • Publisher
  • Internet
  • Excel

Volunteer Experience

  • Summer Camp Assistant, Basketball, Worked with children, Facilitated drills, Responsible for aftercare
  • Homeless Outreach, Mt. Calvary Baptist Church, Made meals for the homeless, Dispersed meals around the Metropolitan Area, Prepared church for homeless shelter, Prepared book bags for homeless students
  • Summer Camp, Mt. Calvary Baptist Church, Worked with children, Organized sporting events
  • Campaign Assistant, Joyce Starks (PG County Clerk of the Circuit Court), Participated in community events in support of Ms. Starks, Canvassed Prince George’s County campaigning for Joyce Starks

Hobbies and Interests

  • PG All Stars AAU Basketball Team, 2004-Present
  • Charles Herbert Flowers Basketball Team, 2009-2010\
  • Travel
  • Self Care

Timeline

Telecommunications Technician Contractor

Capital Technologies
10.2016 - Current

Computer Technician

Department of Consumer and Regulatory Affairs
06.2009 - 08.2009

High School Diploma -

Charles Herbert Flowers High School

Cyber Security

University of Maryland University College

Computer Science

Virginia State University
Resiah Patterson