Resul Senturk
San Diego,CA
Summary
Proven program manager and developer with a successful track record in delivering complex software projects and process automation initiatives. Experienced in leading cross-functional teams, conducting requirements analysis, and ensuring smooth execution throughout the software development lifecycle and software asset management. Specialized in the telecommunications industry, particularly wireless technologies such as Wi-Fi, Bluetooth, and 5G LTE, with a strong focus on optimizing efficiency and quality.
Overview
15
15
years of professional experience
Work History
Senior Applications Development
AT&T
09.2020 - Current
- Lead and executed 3 large multi-million dollar software development programs for entire organization of over 100K employees and contractors.
- Collaborated with engineers, architects, leadership, and internal clients from various departments to define requirements, design specifications, create story plans for enhancements, and implement testing using 16 production and development cloud based environments.
- Reduced software launch timeline by 85% while increasing productivity of users by 35%.
- Replaced 960 manual work hours with new ETL process utilizing big data tools and using SQL procedures and Integration Services automated daily jobs.
Lead Consultant HR Technology
AT&T
07.2019 - 09.2020
- Spearheaded 15 projects introducing new technologies and automation in deployment processes, significantly improving efficiency and accuracy by 40%.
- Gathered and analyzed business requirements, prioritized user stories, and helped engineer, test, and deploy 70 new releases with over 1000 new features and changes for two major internal learning & development and project management applications using Agile principles.
- Prepared 22 project lifecycle documentation and project management plans for complex company-wide Azure Cloud migration initiative.
- Provided consultation to other teams for internal and external systems integration with multiple vendors.
- Developed appropriate system and process documentation and user guides for database schemas, application UML, or Unified Modeling Language.
- Resolved all user access, company compliance, and technical issues for 18 Azure and AWS public cloud applications serving 80,000 employees and contractors.
- Administered multiple cloud tenant databases and systems to track and analyze operational data and continuity.
Team Leader for InfoSys Contractors - Technical Group
AT&T
04.2017 - 05.2019
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Guided and mentored 8 professionals, utilizing Agile project management to drive enhancements, issue resolutions, and change requests.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Front-End Web Developer Nanodegree -
06.2016
BS in Business Management Technology & Science - Information Technology
05.2007
Certification
- ServiceNow System Administrator 01/04/2023
- ServiceNow Micro-Certification - Configure the CMDB 03/21/2023
- ServiceNow Application Development Fundamentals 03/29/2023
- ServiceNow Software Asset Management 08/22/2023
Skills
- Program Management: Expertise in planning, scheduling, tracking, and executing complex software development programs
- Software Development & Automation: Advanced skills in automating processes and utilizing full stack programming languages like JavaScript, HTML, CSS, PHP, Python, and SQL
- Testing & Deployment: Extensive experience in automated and manual testing methodologies, ensuring robust software releases
- Collaboration: Strong ability to build trusting relationships and collaborate effectively with cross-functional teams
- Risk Management: Proactive in identifying and mitigating risks that impact programs
- Communication: Excellent written and verbal communication skills, capable of conveying complex technical information clearly and concisely
- Decision Making: Ability to make quick, informed decisions, weighing alternatives and considering impact on various stakeholders
- Analytical Skills: Adept at collecting and interpreting data to identify trends and patterns, driving data-driven decisions
- Additional Skills: Azure Cloud Systems Administration and Developer, AWS Administrations and Architecture, Data Reporting Tools: BO, Tableau, Power BI, ServiceNow: Administrator, Developer, Software Asset Management, and CMDB, Full Stack Developer Tools
Timeline
Senior Applications Development - AT&T
09.2020 - Current
Lead Consultant HR Technology - AT&T
07.2019 - 09.2020
Team Leader for InfoSys Contractors - Technical Group - AT&T
04.2017 - 05.2019
Udacity - Front-End Web Developer Nanodegree,
SUNY Stony Brook University - BS in Business Management Technology & Science, Information Technology
Personal Information
Title: Experienced Program Manager | Wireless Technology & Software Development Expertise
Hobbies and Interests
- Playing Soccer
- Baking Sourdough
- Cooking
- Working on Cars
- DIY House Projects
- Traveling
- Mob Movies
Leadership Experience
Team Captain | SDCSL - Amateur Soccer League & YMCA Adult Soccer League
Personal Information
Title: Experienced Program Manager | Wireless Technology & Software Development Expertise
Awards
- AT&T - HR Pinnacle Award
- Key Contributor Award
- DOSO Certificate of Excellence
- Top Gun (Sales)
- AT&T Summit
Hobbies and Interests
- Playing Soccer
- Baking Sourdough
- Cooking
- Working on Cars
- DIY House Projects
- Traveling
- Mob Movies
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