Katerina Gershen
Chesterland,OH
Summary
Goal-oriented manager with distinguished experience in B2B, Direct & B2C sales with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Salvage Data
03.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Office Manager
The Cleaning Authority
06.2019 - 02.2021
- Maintained computer and physical filing systems for both client & company data
- Oversaw office inventory activities by ordering and stocking shipments
- Managed office operations while scheduling appointments for for employees & clients.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Associate of Business Administration - Business Administration With Honors
Carnegie Mellon Tepper School of Business
Online05.2022
High School Diploma -
Kenston High School
Chagrin Falls, OH05.2019
Skills
- Sales Team Training
- Sales Tracking and Lead Generation
- Client Relationship Management
- Staff & Team Management
- New Business Development
- Negotiation
- Multitasking
Certification
- CPSP - Certified Professional Sales Person
- OSHA 10-General Industry
- Tow Motor Trained
Timeline
Sales Manager
Salvage Data
03.2021 - 08.2023
Office Manager
The Cleaning Authority
06.2019 - 02.2021
Associate of Business Administration - Business Administration With Honors
Carnegie Mellon Tepper School of Business
High School Diploma -
Kenston High School
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