Kailee M. Stephens
Huntington Beach,CA
Summary
A recent college graduate with several years of hands-on restaurant experience, passionate about bringing the true meaning of hospitality into every guest interaction. Committed to delivering attentive, personalized service while fostering genuine human connections each day.
Overview
5
5
years of professional experience
Work History
Lead Greeter
Duke's Huntington Beach
Huntington Beach, CA
10.2025 - Current
- Manage wait time assessments to ensure timely updates and enhance guest experience.
- Facilitate effective communication with diverse clientele, ensuring a welcoming atmosphere for all guests.
- Establish guest seating arrangements during peak hours to enhance operational efficiency.
Food Expeditor
Duke's Huntington Beach
Huntington Beach, CA
03.2025 - Current
- Coordinate timely delivery of food orders to ensure customer satisfaction.
- Streamline communication between kitchen and front-of-house staff for efficient service.
- Assist preparation of food plates, overseeing quality, and appearance.
Barback (Seasonal)
Duke's Huntington Beach
Huntington Beach, CA
07.2025 - 08.2025
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Collaborated with team members to streamline workflow and improve operational efficiency.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Cocktail Runner
Duke's Huntington Beach
Huntington Beach, CA
04.2024 - Current
- Facilitate seamless service by maintaining stocked wells and promptly transporting drink orders to patrons.
- Execute efficient service in a fast-paced environment while balancing a full tray of drinks.
Greeter
Duke's Huntington Beach
Huntington Beach, CA
05.2021 - Current
- Welcome guests and ensure outstanding customer service to enhance overall satisfaction.
- Partner with team members to optimize guest check-in procedures, improving overall guest experience.
- Facilitate training sessions for new staff on greeting protocols and customer interaction best practices.
Kindergarten Teacher's Aide
Ocean View School District
Huntington Beach, CA
09.2022 - 06.2023
- Assisted lead teacher in implementing lesson plans and classroom management strategies.
- Supported classroom activities by preparing materials and organizing learning resources.
Education
Bachelor of Arts - Mass Communication And Media Studies
Arizona State University
Tempe, AZ08-2025
Associate of Arts - Liberal Studies For Elementary Education
Golden West College
Huntington Beach, CA05-2024
Associate of Arts - Emphasis in Social And Behavioral Science
Golden West College
Huntington Beach, CA05-2024
Associate of Arts - Emphasis in Arts And Humanities
Golden West College
Huntington Beach, CA05-2024
Skills
- Skilled in enhancing guest experiences
- Engaging communicator
- Professional telephone communication
- Proficient in restaurant operational software tools including Toast POS System, Aloha POS System, and Open Table
- Competency in Excel Spreadsheets and Microsoft Word
- Interpersonal skills
- Proficient in managing multiple tasks
- Patience and composure
Certificate of Achievement
Certificate of Achievement: University Core
Certificate of Achievement: CSU General Education Breadth
Certificate of Achievement: IGETC General Education
Timeline
Lead Greeter
Duke's Huntington Beach
10.2025 - Current
Barback (Seasonal)
Duke's Huntington Beach
07.2025 - 08.2025
Food Expeditor
Duke's Huntington Beach
03.2025 - Current
Cocktail Runner
Duke's Huntington Beach
04.2024 - Current
Kindergarten Teacher's Aide
Ocean View School District
09.2022 - 06.2023
Greeter
Duke's Huntington Beach
05.2021 - Current
Bachelor of Arts - Mass Communication And Media Studies
Arizona State University
Associate of Arts - Liberal Studies For Elementary Education
Golden West College
Associate of Arts - Emphasis in Social And Behavioral Science
Golden West College
Associate of Arts - Emphasis in Arts And Humanities
Golden West College