Chelsey L. McGrath
Garden City,MI
Summary
Ambitious and driven Medical Aesthetician/Laser Technician and Legal Assistant with deep knowledge of skin conditions and effective treatments as well as excellent sales, customer service and communication skills to build relationships and maintain loyal clientele. Organized and detail-oriented to manage efficient and effective business operations. With strong work ethic, the ability to multitask as well as learn new skills in a timely and effective manner being a productive team member is possible in any work setting.
Overview
12
12
years of professional experience
Work History
Medical Aesthetician | Laser Technician
Benessere Wellness Spa
Milford, MI
12.2023 - Current
- Inmode Diolaze Laser Hair Removal
- Lutronic Hollywood Spectra Tattoo Removal, Lutronic Hollywood Spectra Peel
- Inmode Lumecca IPL Photofacial
- Keralase Stem Cell Hair Restoration
- Ultra Laser Glo & Resurfacing
- EvolveX Body Contouring
- Visia Skin Analysis
- Diamond Glow Facial's
- Lash Lift & Tint's / Brow Lamination & Tints
- Zo Skin, Face Reality, Skin Medica Chemical Peels
Paralegal
Debloski, Debloski & O’Connor Law Firm
Garden City, MI
03.2018 - Current
- Proof and edits legal documents for Attorneys, including letters, depositions and court filings
- Answers direct attorney phone lines, sets up appointments, and interviews clients for case intake
- Familiarity with spreadsheets and presentation software
- Enhances client relationships in person and by phone with sensitivity and confidentiality
- Create client profiles and uploads documents through a Clio database for all office cliental
- Mails and arranges for delivery of legal correspondence to clients, witnesses and court officials
- Assists in filing expungements, traffic tickets appearances, divorce filings, LLC filings, landlord/tenant filings
- Provides administrative support to attorneys by managing calendars; scheduling appointments; preparing correspondence; filing court documents; and obtaining necessary signatures
- Drafts correspondence to clients and other attorneys
- Drafts discovery responses including requests for production of documents
- Identify's and analyzes legal documents, discoveries and contracts
Medical Aesthetician | Spa Coordinator
Urban You Med Spa
Northville, MI
05.2023 - 12.2023
- Diamond Glow Facial, Glo2facial, Hydrafacial
- Dermaplaning Facials, Spa Facial's
- Brow Lamination, Lash Lift & Tint
- Skincare and Wellness Consultations
- Worked with clients to understand their long-term skincare needs and goals
- Updated client's charts in Zenoti, noting treatment plans & results
- Provided education and science about Skincare lines including Skinbetter Science, Skin Medica, PCA skin, Alastin & Revision
- Promoted skincare products to clients according to specific needs, boosting overall Spa revenue
- Refered clients to medical personnel for treatment of serious skin problems
- Meticulously maintains Spa appearance and cleanliness
- Attended continuing education courses to stay current on new products and treatments available in the industry
- Provided support to Aesthetic Injecters during cosmetic procedures
Licensed Esthetician
Kiss My Lash Beauty Lounge
Northville, MI
08.2022 - 05.2023
- Signature, Deluxe and Platinum Hydrafacials
- Hydrafacial Keravive Scalp Treatments
- Personalized Spa Facials, Dermaplaning, LED Light Therapy
- Lash Lift & Tints, Brow Lamination + Tints
- Sunna Smile Teeth Whitening
- Facial and body Waxing as well as Threading
- Educated clients on skin care procedures and products
- Meticulously maintained beauty lounge appearance and cleanliness
- Referee clients to medical personnel for treatment of serious skin problems
- Processd payments, set up appointments
- Promoted new products and services to help meet business objectives
Fine Dining Server
Cantoro’s Trattoria
Northville, MI
08.2021 - 03.2023
- Trained in wine and liquor service in order to provide full and positive experiences to guests
- Matched wines with menu items and guest preferences
- Provided guests with information about menu items, made suggestions and took orders
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Prepared both alcoholic and non-alcoholic beverages for patrons.
Licensed Esthetician
Sola Salon Studios - Novi Skin and Body Center
Novi, MI
06.2020 - 07.2021
- Hydrafacials, DermaSound Facials, Spa Facials, Chemical Peels
- Keravive Hydrafacial Scalp Treatments
- Dermaplaning, LED Light Therapy as well as High Frequency Treatments
- Lash Lift and Tints as well as Brow Tints
- Sold salon-exclusive skin care products and encouraged service upgrades
- Kept detailed records of client preferences, skin and products to provide seamless service
Manager
Leo's Coney Island
Plymouth, MI
11.2011 - 01.2021
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reconciled daily transactions, balanced cash registers, and deposited restaurant's earnings at bank.
Esthetician Apprentice | Spa Coordinator
Embellish Salon & Spa
Livonia, MI
12.2016 - 07.2018
- Hydrafacial’s, Customized Spa Facials, GlyMed Plus Chemical Peels
- Body Waxing
- Lash Lift & Tint’s
- Recommended skin care and cosmetic products to clients
- Performed administrative duties such as scheduling/confirming appointments and keeping track of product inventory
- Developed marketing strategies for the medical spa, including designing promotional materials and managing social media accounts
Education
Permanent Makeup - Lip Blush/Lashline And Eyeliner Enhancement
Noemi Brows PMU Certification
Allen Park, MI08-2023
HFX Hydrafacial Certification
Chicago, IL03-2023
Esthetician Apprentice
Embellish Salon & Spa
07.2018
High School Diploma -
Garden City High School
06.2013
Skills
- Advanced Skincare Specialist
- Hydrafacial & Keravive Certifed
- Certified in Permanent Makeup for Lip Blush and Lash Line Enhancement
- Knowledged in various product lines including Skinbetter Science, Skin Medica, PCA Skin, GlymedPlus, Revisions, Alastin, Circadia, ZO Skin Health, Face Reality
- Strong communication customer and client service skills
- Proficient in Vagaro as well as Zenoti for charting and scheduling
- Certified Face Reality Acne Specialist
Timeline
Medical Aesthetician | Laser Technician
Benessere Wellness Spa
12.2023 - Current
Medical Aesthetician | Spa Coordinator
Urban You Med Spa
05.2023 - 12.2023
Licensed Esthetician
Kiss My Lash Beauty Lounge
08.2022 - 05.2023
Fine Dining Server
Cantoro’s Trattoria
08.2021 - 03.2023
Licensed Esthetician
Sola Salon Studios - Novi Skin and Body Center
06.2020 - 07.2021
Paralegal
Debloski, Debloski & O’Connor Law Firm
03.2018 - Current
Esthetician Apprentice | Spa Coordinator
Embellish Salon & Spa
12.2016 - 07.2018
Manager
Leo's Coney Island
11.2011 - 01.2021
Permanent Makeup - Lip Blush/Lashline And Eyeliner Enhancement
Noemi Brows PMU Certification
HFX Hydrafacial Certification
Esthetician Apprentice
Embellish Salon & Spa
High School Diploma -
Garden City High School
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