Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Daniela Torres

Miami

Summary

Dynamic sales associate with expertise in visual merchandising and customer service at Calvin Klein. Proven ability to enhance customer satisfaction and drive sales through effective inventory management and product knowledge. Skilled in Microsoft Excel, fostering strong relationships to achieve team success and elevate overall performance.

Overview

2
2
years of professional experience

Work History

Sales Associate

Calvin Klein
Miami
03.2025 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Provided accurate information about products, prices and services.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Greeted customers and provided exceptional customer service.

Assistant

Ate Accounting
01.2025 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Worked with microsoft word and excel, trained in computer skills and organizing files

Makeup Artist

Universidad Santo Tomas
07.2023 - 01.2025
  • Specialized in house calls with all types of glam looks involved, always leaving a good impression on customers
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort
  • Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques
  • Sanitized makeup tools to avoid spread of infection

Customer Service Representative

Call Center Solar Panels
06.2023 - 12.2023
  • Company Overview: Working with a company that sells solar panels
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
  • Responded to customer requests for products, services, and company information
  • Working with a company that sells solar panels

Education

GRADUATE OF HIGHSCHOOL -

Zion School
Chia
06.2023

Skills

  • Visual merchandising
  • Customer service
  • Inventory management
  • Sales techniques
  • Product knowledge
  • Microsoft Excel

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Calvin Klein
03.2025 - Current

Assistant

Ate Accounting
01.2025 - Current

Makeup Artist

Universidad Santo Tomas
07.2023 - 01.2025

Customer Service Representative

Call Center Solar Panels
06.2023 - 12.2023

GRADUATE OF HIGHSCHOOL -

Zion School

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