Grant Stinedurf
Lansing,MI
Summary
Enthusiastic sales person experienced with customer service skills. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Server
Harpers brewpub
East Lansing, MI
05.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Garnished dishes and beverages to serve visually appealing menu items.
- Addressed customer needs, effectively prioritizing tasks during peak hours.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Filled condiments and napkin containers during slack periods.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Delivery Driver
Doordash
Brighton, MI
10.2020 - Current
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Contacted customers prior to delivery to coordinate delivery times.
Server
Logans Roadhouse Grill
Lansing, MI
06.2023 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cashier/Customer Service Representative
Target
Okemos, MI
11.2022 - 12.2022
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer inquiries regarding store policies and procedures.
- Used suggestive selling techniques to promote add-on sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers promptly and responded to questions.
Education
Bachelor of Arts - Finance
Michigan State University
East Lansing, MI05-2025
High School Diploma -
Brighton High School
Brighton, MI05-2021
Skills
- Guest Engagement
- Sales Techniques
- Suggestive Selling
- Item Promotion
- Professional Appearance
- Strong Work Ethic
- Sales Expertise
- Exceptional Customer Service
- Positive and Professional
Affiliations
- Served as class treasurer in high school
- Member of NHS
- Voulenteered for walk to end alzheimer's
- Played varsity football in high school
Timeline
Server
Logans Roadhouse Grill
06.2023 - 08.2023
Server
Harpers brewpub
05.2023 - Current
Cashier/Customer Service Representative
Target
11.2022 - 12.2022
Delivery Driver
Doordash
10.2020 - Current
Bachelor of Arts - Finance
Michigan State University
High School Diploma -
Brighton High School
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