Kelsey Hicks
Police Officer
Charlestown,IN
Summary
Methodical police officer with over five years of experience in enforcing state and federal laws and city codes according to departmental policies, procedures, and regulations. with excellent problem-solving capabilities. Eager to apply abilities to dynamic new position.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Police Officer
Jeffersonville Police Department
02.2022 - Current
- Display sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answer emergency calls for help from citizens and business owners.
- Apprehend suspects and transport offenders to jail.
- Utilize excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and community members I serve.
- Secure crime scenes, gather evidence, and question witnesses.
- Monitor traffic violations, issuing citations as necessary.
- Conduct preliminary investigations at scenes of major crimes.
- Patrol assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Testify effectively in court, contributing to successful prosecutions of offenders.
- Participate in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Speak regularly with citizens to establish rapport and become a familiar presence in area.
- Handle domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Assist in special investigations and crime prevention programs.
- Conduct thorough investigations for various cases, leading to timely resolutions and justice served.
- Reduce criminal activity in assigned areas through proactive policing and community engagement.
- Highlights: Received life saving award in 2023.
- Received teamwork award in 2023.
- ARIDE certified
PATROL OFFICER
Metropolitan Nashville Police Department
3 2019 - 02.2022
- Respond to calls for service
- Complete accurate and detailed reports regarding incidents
- Proactive patrolling, precision and community-based policing
- Apprehend and book defendants
- Complete accurate and detailed affidavits
- Upholding and enforcing the law
- Attending subpoenaed court dates, giving true testimony when needed
- Highlights: Received Patrol Officer of the Month award for August 2020
- Two Commendations for Service of Excellence awarded by MNPD
- Received one Chief's Coin for honorable service.
ASSISTANT MANAGER
RALLYS
01.2016 - 03.2019
- Friendly and customer service oriented assistant manager
- Highly skilled in guest interaction and communication
- Demonstrated high hospitality etiquette
- Promoted to assistant manager within two months of hire date
- Handled money, multi-tasked daily, produced on-time food deliveries
- Trained new employees to serve guests and delegated responsibilities
- Supervised up to ten employees per shift
- Stocking, inventory, cleaning duties
- Highlights: Received employee of the month award for excellent customer service.
DOG WALKER/PET SITTER
Dilly Dally Dog Club
10.2015 - 10.2016
- Walked 8 to 10 dogs per day, five days a week
- Entrusted to enter homes of dog owners to pick up and drop off dogs for daily walks
- Worked as a part-time pet sitter three days a week (included overnight stays at the daycare and at client's homes)
- Entrusted to work overnights and provide care and light cleaning duties for up to 20 dogs per night
- Conducted initial consultation with new clients and filled out client information sheets
- Ensured safety and well-being of all animals in my care
- Provided an initial meet and greet to new clients to discuss medical concerns, medication needs, feeding and care instructions, behavioral issues
- Provided excellent customer service and communication skills to all current and new clients.
Education
Bachelor of Arts - Criminal Justice And Sociology
Bellarmine University
Louisville, KY 08.2011 - 12.2017
High School Diploma -
Butler Traditional High School
Louisville, KY 08.2007 - 05.2011
Skills
Excellent verbal and written communication skillsCreative, persuasive, and confident communicatorDe-escalation skillsLeadership
Decision-Making
Case report writing
Integrity and Honesty
Defensive tactics training
First Aid
Community Relations
Timeline
Police Officer
Jeffersonville Police Department
02.2022 - Current
ASSISTANT MANAGER
RALLYS
01.2016 - 03.2019
DOG WALKER/PET SITTER
Dilly Dally Dog Club
10.2015 - 10.2016
Bachelor of Arts - Criminal Justice And Sociology
Bellarmine University
08.2011 - 12.2017
High School Diploma -
Butler Traditional High School
08.2007 - 05.2011
PATROL OFFICER
Metropolitan Nashville Police Department
3 2019 - 02.2022