Jordan Watson
Columbia,SC
Summary
Talented leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
1
1
year of professional experience
Work History
Team Leader
City Year
Columbia, SC
07.2022 - 06.2023
- Manage all aspects of the team including projects within the school and community.
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
- Spearheaded process improvements that led to significant time savings while maintaining quality standards throughout the department''s functions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Developed and maintained relationships with customers and suppliers through account development.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Paralegal
Law Office of Toyya Brawley Gray, LLC
09.2022 - 05.2023
- Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
- Provide accurate and punctual processing of all work requests while maintaining a professional and pleasant demeanor.
- Contributed to successful case outcomes through diligent fact investigation and witness interviews.
- Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
- Increased collaboration among team members by coordinating meetings, conference calls, and video conferences with internal staff and external parties involved in cases.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
Bachelor of Science - Business Administration
Erskine College
Due West, SC06.2020
Skills
- Project Planning
- Honest and Dependable
- Task Delegation
- Dispute Resolution
- Team Development
- Decision-Making
- MS Office
- Case File Management
- Verbal and Written Communication
Timeline
Paralegal
Law Office of Toyya Brawley Gray, LLC
09.2022 - 05.2023
Team Leader
City Year
07.2022 - 06.2023
Bachelor of Science - Business Administration
Erskine College