Menduawor Miamen
Philadelphia,PA
Summary
I am a highly adaptable individual bringing some experience in customer service roles. Motivated and professional with well-developed skills in task prioritization and team leadership. Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Willing to work overtime.
Overview
1
1
year of professional experience
Work History
Airline Wheelchair Assistant
Prospect Airport Services
Philadelphia, PA
11.2023 - 02.2024
- Conducted assessments of patient's physical abilities to determine how best to assist them with transfer activities.
- Participated in regular meetings with other Wheelchair Assistants in order to discuss issues related to job performance and client satisfaction.
- Aided customers with TSA checkpoint screenings.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Crew Member
Chipotle
Philadelphia, PA
04.2023 - 05.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Little Caesars Crew Member
Little Caesars Pizza
Philadelphia, PA
12.2022 - 03.2023
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Resolved customer complaints in a professional manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Informed customers about daily specials in an engaging manner.
Education
High School Diploma -
Motivation High School
Philadelphia, PA06-2023
Skills
- Customer Service
- Telephone management
- Cash Register Operation
- Personable Communication
- Multitasking
- Data Entry
- Dependable
- Returns and exchanges
Timeline
Airline Wheelchair Assistant
Prospect Airport Services
11.2023 - 02.2024
Crew Member
Chipotle
04.2023 - 05.2023
Little Caesars Crew Member
Little Caesars Pizza
12.2022 - 03.2023
High School Diploma -
Motivation High School
References
References available upon request.
References
References available upon request.