Shanelle JONES
North Richland Hills,TX
Summary
I am very passionate about the wedding industry and have worked in the felid for over 6 years. I have fallen in love with planning and event design and am currently enrolled in the AACWP Certification Program. I would love the opportunity to grow in experience and offer my assistance to your company's planners on the weekends. I strive to give friendly, engaging vibes with excellent communication, interpersonal skills and strong attention to detail.
Overview
7
7
years of professional experience
Work History
Wedding Planner
Vella Nest Floral
Duncanville , TX
06.2023 - Current
- Organized and coordinated wedding ceremony, reception, and rehearsal dinner.
- Developed detailed timeline to ensure tasks were completed on schedule.
- Planned decorations, music, photography, videography, and other details.
- Oversaw set-up of reception site prior to event to make sure everything was ready.
- Coordinated transportation arrangements for bridal parties and guests.
- Greeted guests at event and managed seating arrangements according to plan.
- Performed day-of coordination duties such as checking in vendors and managing timeline.
- Provided support during actual weddings by troubleshooting any issues that arose.
Floral Designer
Vella Nest Floral
Duncanville , TX
07.2017 - Current
- Collaborated with event planners to create custom-made centerpieces and decorations according to client specifications.
- Participated in client consultations to discuss floral designs.
- Created unique designs and custom arrangements for all occasions, primarily weddings.
- Ordered supplies and florals from wholesalers to maintain inventory.
- Managed setup and strike teams on the day of event.
Outbound Problem Solver
Amazon
Dallas , TX
12.2020 - 11.2022
- Located customer orders that were marked as problematic and resolved the issues to ship the product out in swift manner.
- Handled priority one orders.
- Developed training materials and conducted trainings on problem solving techniques.
- Collaborated with other departments to ensure order fulfillment through effective problem resolution.
Night Shift Manager
Nosh and Bottle
Irving , TX
01.2018 - 03.2020
- Managed the night shift operations and ensured compliance with safety regulations.
- Supervised the team to ensure customer service standards were met.
- Assisted customers with product selection and purchases when needed.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Delivered food orders promptly and courteously.
- Conducted regular audits of cash registers to verify accuracy of transactions at close of business each day.
Education
High School Diploma -
Village Tech
Cedar Hill, TX05-2018
Certification - Wedding Planning
American Association of Certified Wedding Planners
Online - Self Led Course Skills
- Management
- Organization
- Problem Solving
- Communication
- Adaptability
- Customer Service-Oriented
Hobbies/Interests
- Design
- Flowers
- Reading
References
References available upon request.
Timeline
Wedding Planner
Vella Nest Floral
06.2023 - Current
Outbound Problem Solver
Amazon
12.2020 - 11.2022
Night Shift Manager
Nosh and Bottle
01.2018 - 03.2020
Floral Designer
Vella Nest Floral
07.2017 - Current
High School Diploma -
Village Tech
Certification - Wedding Planning
American Association of Certified Wedding Planners
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