Trenesia Brown
Baton Rouge,LA
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Fulfillment Associate - Tier 1
Amazon
Baton Rouge, LA
2024 - Current
- Support Pack and Sort operations in a high-volume fulfillment environment, maintaining productivity, quality, and safety standards
- Served as a Learning Ambassador, training and coaching new hires and leadership on workflow processes and standard work compliance
- Act as a primary floor resource for associates, addressing process questions and resolving concerns before escalation to leadership
- Jam Clear trained, responding quickly to equipment flow interruptions to minimize downtime and maintain operational efficiency
- Assist during peak volume and CPT pushes to stabilize workflow and support on-time shipment goals
- Cross-trained in Pick operations, demonstrating understanding of upstream and downstream process impact
- Reinforce accountability and performance expectations in a fast-paced, metric-driven environment
- Escalate operational barriers and safety concerns to support continuous improvement
Sales Associate (Front End Operational Support)
Bed Bath & Beyond
Baton Rouge, LA
2018 - 2023
- Supported front-end operations including register overrides and large return authorizations
- Counted and reconciled cash tills to ensure accuracy and compliance
- Oversaw cashier workflow and responded to backup calls during high-volume periods
- Managed customer traffic flow to maintain efficient checkout operations
- Assisted with online order fulfillment, curbside pickup coordination, and shipment processing
- Promoted company programs while maintaining service and performance standards
Crew Trainer
McDonald's
Baton Rouge, LA
2016 - 2018
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and cleanliness protocols.
- Assisted in maintaining inventory levels and managing supplies efficiently.
- Delivered feedback to team members for continuous performance improvement.
- Monitored and evaluated performance of crew members, providing constructive feedback to facilitate growth.
Education
High School Diploma -
Scotlandville Magnet High School
Baton Rouge, LASkills
Experienced Fulfillment Associate at BTR1 with cross-training in Pack, Sort, and Pick operations Learning Ambassador and Jam Clear trained, with proven ability to coach associates, support workflow stability, and reinforce performance standards Frequently serve as a primary floor resource for process guidance and operational support Prepared to contribute in a Process Assistant role by driving productivity, accountability, and team performance
Certification
Microsoft Word
Timeline
Fulfillment Associate - Tier 1
Amazon
2024 - Current
Sales Associate (Front End Operational Support)
Bed Bath & Beyond
2018 - 2023
Crew Trainer
McDonald's
2016 - 2018
High School Diploma -
Scotlandville Magnet High School