Rett Webb
Dawsonville,GA
Summary
Dynamic leader and strategic decision-maker with a proven track record at Tractor & Equipment Company. Excelled in customer service and vendor relationship management, boosting sales and enhancing operational efficiency. Demonstrated exceptional team collaboration, leadership, and a quick study in diverse roles, significantly contributing to company success.
Overview
6
6
years of professional experience
Work History
Business Owner
Treads The Track Warehouse
Alpharetta, GA
08.2021 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Sales Associate
Tractor & Equipment Company
Huntsville, AL
01.2020 - 08.2021
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Ranked 4th in annual rubber tracks sales within a 10-month period.
- Implemented effective sales strategies to maximize revenue generation.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Parts Specialist
Tractor & Equipment Company
Hoschton, GA
08.2019 - 01.2020
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Ordered parts from various distributors to fulfill demands.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Responsible for researching, identifying, and ordering all parts for the entire service department.
- Managed the parts needs of all shop and road mechanics, ensuring timely and accurate parts orders.
Warehouse Worker
Tractor & Equipment Company
Forest Park, GA
01.2019 - 08.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
No Degree -
Elon University
Elon, NCBachelor of Business Administration - Accounting
Georgia Southern University
Statesboro, GA12-2019
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Team collaboration and leadership
- Issue resolution
- Strong Communication
- Strategic Decision-making
- Staff management
- Vendor relationship management
- Quick Study
Timeline
Business Owner
Treads The Track Warehouse
08.2021 - Current
Sales Associate
Tractor & Equipment Company
01.2020 - 08.2021
Parts Specialist
Tractor & Equipment Company
08.2019 - 01.2020
Warehouse Worker
Tractor & Equipment Company
01.2019 - 08.2019
No Degree -
Elon University
Bachelor of Business Administration - Accounting
Georgia Southern University
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