Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Retta Simpson

Baltimore,MD

Summary

Skilled professional focused on enhancing customer loyalty through exceptional service delivery. Maintains organized and well-stocked stations to meet diverse customer needs. Consistently exceeds expectations by providing friendly, prompt, and attentive service tailored to individual preferences.

Overview

1
1
year of professional experience

Work History

Host

Bandito's
Towson, MD
05.2024 - 08.2024
  • Handled all incoming calls to ensure effective communication.
  • Packaged and verified all to-go orders while placing new orders.
  • Escorted guests to tables, enhancing overall dining experience.

Host

Ruby Tuesday Restaurant
Morgantown, WV
03.2023 - 01.2024
  • Oversaw reservations through phone and in-person interactions to improve customer service.
  • Managed take-out orders, ensuring each order's accuracy and completeness.
  • Executed all reservations efficiently.
  • Seated guests promptly at assigned tables.

Education

Bachelor of Arts - Multidisciplinary Media Studies

West Virginia University
Morgantown, WV
05-2025

Skills

  • Multitasking proficiency
  • Content management
  • Interpersonal communication
  • Event planning
  • Time efficiency

Affiliations

  • Apart of the sorority Delta Gamma for the entirety of my college career.
  • Apart of the Mental health and Addictions club the entirety of my college career.
  • Merchandise/apparel chair for Delta Gamma for one year.
  • Apart of the banner committee for two years.

Timeline

Host

Bandito's
05.2024 - 08.2024

Host

Ruby Tuesday Restaurant
03.2023 - 01.2024

Bachelor of Arts - Multidisciplinary Media Studies

West Virginia University