REUBEN NEGRON
The Bronx
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Customer Service Liaison
MONTEFIORE MEDICAL CENTER
Tarrytown
07.2019 - Current
- Provided technical support for staff and patients, troubleshooting system issues related to billing software and insurance databases
- Communicated effectively with multiple departments to resolve system access and claim processing issues
- Managed sensitive financial data, ensuring secure and efficient processing within enterprise software environments
- Trained staff on system navigation, enhancing their efficiency in handling insurance claims and account inquiries
- Assisted in coordinating IT-related issues with internal teams, ensuring seamless workflow for department operations
Radiology Registrar
ST JOSEPH'S MEDICAL CENTER
The Bronx
08.2013 - 07.2019
- Maintained and updated electronic patient records, ensuring data integrity across hospital systems
- Provided technical troubleshooting assistance for insurance verification processes and patient record updates
- Handled a high volume of calls, assisting patients with inquiries and resolving system-related issues efficiently
- Managed correspondence from insurance companies, ensuring accuracy and compliance with industry standards
- Assisted in document management and digital archiving to streamline record retrieval processes
Education
TRIPLETEN SOFTWARE ENGINEERING BOOTCAMP - JavaScript, software development, troubleshooting enterprise systems
06.2025
High School Diploma -
Mount Saint Michael Academy
Skills
- Windows & Apple Product Troubleshooting
- IT Support & Device Management
- AV & Communication Technologies
- Microsoft Office & MDM Software
- Customer Service & Technical Liaison
- Executive-Level Support
- Problem Solving & Critical Thinking
Additional Information
Strong ability to troubleshoot Windows & Apple products in enterprise environments., Enthusiastic about emerging technologies and their role in optimizing executive operations., Proven ability to manage AV setups, troubleshoot connectivity issues, and support remote communication tools.
References
References available upon request.
Timeline
Customer Service Liaison
MONTEFIORE MEDICAL CENTER
07.2019 - Current
Radiology Registrar
ST JOSEPH'S MEDICAL CENTER
08.2013 - 07.2019
TRIPLETEN SOFTWARE ENGINEERING BOOTCAMP - JavaScript, software development, troubleshooting enterprise systems
High School Diploma -
Mount Saint Michael Academy
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