Summary
Work History
Education
Skills
Timeline
Generic

Rexx Allas

Washington,NJ

Summary

Dynamic professional with a proven track record at Lowe's, enhancing customer satisfaction and loyalty through exceptional service and relationship building. Skilled in project management and claims processing, demonstrated by efficiently managing multiple projects and claims with meticulous attention to detail. Adept at leading teams to achieve high-quality results, ensuring workplace safety, and improving customer engagement.

Work History

Pro Services Associate

Lowe's
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Claims Assistant

Walmart
  • Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.
  • Logged, allocated and managed claims.
  • Managed a high volume of claims efficiently while maintaining attention to detail resulting in minimized errors and reworkings.
  • Implemented cost-saving measures without compromising quality or accuracy in work output, demonstrating resourcefulness in daily tasks.

Project Manager

Bizmark LLC
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Education

High School Diploma -

Point Loma HS
San Diego, CA

Certificate of Technical Studies - Fundamentals of Contractor Trades

Regional Occupational Program
El Cajon, CA

Skills

  • Customer service
  • Claims processing
  • Time management
  • Leadership qualities
  • Workplace safety
  • Customer engagement
  • Relationship building
  • Product knowledge
  • Project management

Timeline

Pro Services Associate

Lowe's

Claims Assistant

Walmart

Project Manager

Bizmark LLC

High School Diploma -

Point Loma HS

Certificate of Technical Studies - Fundamentals of Contractor Trades

Regional Occupational Program

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Rexx Allas