Rey Escobar
Service Industry
Aurora,Colorado
Summary
Upbeat server with outstanding coordination and memorization skills. 16-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
16
16
years of professional experience
Work History
Bartender
William Oliver's
Lafayette, CO
08.2021 - 05.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Team Lead
Carefree of Colorado
Broomfield, CO
12.2020 - 08.2021
- Lead made sure that all required supplies were ordered for all tasks required that day.
- Made sure all production numbers were kept and assured safety of all employee working that shift.
- 3rd shift mediator to help diffuse any issues or situations and translator for Hispanics that had trouble with speaking English.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Continuously checked products for quality assurance according to strict guidelines.
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
Trainer/Bartender/Server
Fixe Southern House
Fort Worth, Texas
01.2018 - 06.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Recruited and trained new members of guest service team
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
- Worked with POS system to place orders, manage bills and handle complimentary items
- Cultivated warm relationships with regular customers
- Kept register accurate through correct billing, payment processing and cash management practices
- Explained menu items and suggested appropriate options for food allergy concerns
- Checked identification for minimum age for sale of alcoholic beverages
- Increased sales significantly by upselling higher-end products to customers
- Used slow periods to restock supplies, ice, trays and delivery bags
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Answered customers' questions, recommended items and recorded order information
- Took care of over 24 guests with swift and knowledgeable service
Education
BBA - Finance
University of Texas At Austin
Austin, TX 06.2002 - 08.2010
Skills
HardworkingTIPS CertifiedTeam Player
Classic cocktails
Food preparation and safety
Liquor, beer and wine knowledge
Responsible alcohol service
Clear and effective communication
Engaging personality
Fluency in Spanish
Hospitality service expertise
Timeline
Bartender
William Oliver's
08.2021 - 05.2022
Team Lead
Carefree of Colorado
12.2020 - 08.2021
Trainer/Bartender/Server
Fixe Southern House
01.2018 - 06.2020
BBA - Finance
University of Texas At Austin
06.2002 - 08.2010