Rey Mendivil
Tucson,Arizona
Summary
Results-driven marketing specialist known for delivering exceptional customer journeys and managing cohesive marketing strategies. Skilled in fostering community relationships and maintaining high visual standards, ready to contribute to impactful brand initiatives.
Overview
2026
2026
years of professional experience
Work History
Specialist
Apple
Tucson, AZ
08.2025 - Current
- Delivered personalized, solution-based customer journeys using Apple’s Steps of Service, transforming curiosity into confident product ownership.
- Upheld strict visual merchandising and presentation standards to ensure a consistent, premium brand experience across the sales floor.
- Adapted quickly to changing customer needs, technical challenges, and high-volume environments, while maintaining calm, engaging communication.
- Strengthened community trust and loyalty by fostering inclusive, welcoming interactions, and building long-term customer relationships.
- Collaborated closely with cross-functional team members to ensure seamless experiences during launches, peak traffic, and store initiatives.
Barista
Starbucks
Tucson, Arizona
08.2025 - Current
- Built a strong rapport with regular customers by creating welcoming, community-driven daily experiences.
- Maintained brand standards while delivering fast, accurate service during high-volume rushes.
- Collaborated with team members to ensure smooth operations and positive guest interactions.
Digital Media Coordinator
Swift + Gentle Moving
Tucson, Arizona
2024 - 2025
- Developed and executed a cohesive social media strategy that modernized the brand’s visual identity and expanded engagement beyond its traditional audience.
- Created and managed content calendars aligned with promotions, partnerships, and seasonal campaigns, balancing brand storytelling with service-focused messaging.
- Produced high-quality social content, including graphics, short-form video, behind-the-scenes features, and promotional posts designed to drive inquiries and real-world conversions.
- Collaborated with photographers, videographers, and internal stakeholders to deliver polished assets that upheld a consistent tone, color, and style across platforms.
- Supported community partnerships and local collaborations by designing promotional materials that encouraged foot traffic and service bookings.
- Monitored engagement metrics and adjusted the creative approach to improve reach, saves, and shares.
Education
Bachelor of Science - Industrial Design
Arizona State University
Skills
- Visual merchandising
- Customer service
- Social media strategy
- Content creation
- Project management
- Brand storytelling
Languages
Spanish
Native/ Bilingual
Timeline
Specialist
Apple
08.2025 - Current
Barista
Starbucks
08.2025 - Current
Digital Media Coordinator
Swift + Gentle Moving
2024 - 2025
Bachelor of Science - Industrial Design
Arizona State University