Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JASON CARDOSO

Milton,MA

Summary

Dynamic professional with a proven track record at Apple, excelling in delivering exceptional customer experiences. Skilled in expert problem solving and effective communication, I thrive in collaborative environments, driving team success and fostering inclusivity. Committed to continuous improvement, I leverage analytical thinking to enhance operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Specialist

Apple
Dedham, MA
09.2022 - Current
  • Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
  • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

CLC (Centralized Load Control) Coordinator

Swissport
Boston, MA
07.2022 - 05.2023
  • Coordinate and communicate with relevant departments Ramp Team and Bagroom Team, to ensure smooth handling of passengers and 'dead load' in delay situations.
  • Plan distribution of load in accordance with passengers, cargo and fuel requirements.
  • Provided backup to front desk to step in to assist with various tasks.

Apprentice Jeweler

Signet Jewelers
Dedham, MA
01.2022 - 06.2022
  • The job duties of a jeweler apprentice revolve around the repair, setting, and sale of jewelry.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.

Security Specialist

Target
Westwood, MA
03.2021 - 02.2022
  • Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage.
  • Provide service and a shopping experience that meets the needs of the guest.
  • Patrolled and monitored premises in company by foot.

Tech Consultant

Target
Braintree, Massachusetts
08.2019 - 03.2021
  • Collaborated with cross-functional teams to ensure project alignment and success.
  • Designed and implemented strategies for system integration and optimization.
  • Analyzed client needs to develop tailored technology solutions.

Education

Bachelor of Arts - Fashion Design

Massachusetts College of Art and Design
621 Huntington Avenue, Boston, Massachusetts
05-2027

Bachelor of Arts - Fine Arts

Massasoit Community College
Brockton, MA
05-2025

Skills

  • Expert Problem Solving
  • Visual merchandising
  • Fashion illustration
  • Time Management
  • Analytical and Critical Thinking
  • Team building
  • Excellent Communication
  • Measuring accuracy
  • Seam finishing
  • Serging operations
  • Sewing techniques

Languages

  • Cape Verdean Creole, Native or Bilingual
  • Portuguese, Limited Working

Timeline

Specialist

Apple
09.2022 - Current

CLC (Centralized Load Control) Coordinator

Swissport
07.2022 - 05.2023

Apprentice Jeweler

Signet Jewelers
01.2022 - 06.2022

Security Specialist

Target
03.2021 - 02.2022

Tech Consultant

Target
08.2019 - 03.2021

Bachelor of Arts - Fashion Design

Massachusetts College of Art and Design

Bachelor of Arts - Fine Arts

Massasoit Community College

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