Byron Martin
Detroit,AL
Summary
Dynamic professional with a proven track record at DSDT, enhancing customer satisfaction and streamlining operations. Skilled in C++ and expert problem-solving, I've led teams to exceed project goals through innovation and effective communication. My initiatives have significantly improved employee retention and operational efficiency, demonstrating a commitment to excellence and growth.
Overview
5
5
years of professional experience
Work History
Specialist
DSDT
11.2020 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Engineer
VA Medical Center
04.2019 - Current
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Applied lean principles to enhance efficiency and reduce waste in various engineering projects.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Participated in formal internal design reviews of proposed products and components.
Education
Bachelor of Science - Cyber Security
DSDT
Detroit, MI12.2023
Bachelor of Arts - Game Design
Full Sail University
Winter Park, FL12.2023
Skills
Customer Relations
Expert Problem Solving
Documentation Management
Quality Assurance
Advanced Communication
Proficient in A
Expert in C
Emergency Response
Teamwork and Collaboration
Self Motivation
Logistics Coordination
Timeline
Specialist
DSDT
11.2020 - Current
Engineer
VA Medical Center
04.2019 - Current
Bachelor of Science - Cyber Security
DSDT
Bachelor of Arts - Game Design
Full Sail University
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